Victoria Taylor June 17, 2020 Despite new and upcoming social media apps like TikTok and Instagram’s upgraded features, Facebook still remains one of the most popular social media platforms to date, reaching 60.6% of internet users. Facebook is the go-to platform for business owners and marketers, helping them capture the audience’s attention with the highest … Continue reading 7 Amazing Ways Facebook Stories Can Increase Engagement & Sales
Laura Krajewski — June 9, 2020 Alexas_Fotos / Pixabay Picture this: Every day, your agents come to work to find interactions that totally match their skills. They’re empowered to answer customer questions. And they’re the experts on the needs of your customers. Every person who reaches out gets directed to the agent who knows how … Continue reading Pivot Your Workforce Management Strategies Toward Employee Engagement
Thomas Griffin — June 4, 2020 The digital marketing landscape has shifted and mobile is easily a top platform that marketers need to focus on. Today, the availability of mobile phones and the internet means that you have the likelihood of finding more customers on mobile than desktops. Here are some mobile digital marketing statistics … Continue reading 5 Mobile Strategies to Boost Engagement in 2020
Email Flies: Engagement Rises By 200% During COVID-19 Pandemic by Ray Schultz , Columnist, May 26, 2020 Email response is rising even while website traffic is declining during the pandemic, according to a study by Glance Inc., a firm that offers metrics-reporting for digital marketers. There has been a 200% surge in email marketing engagement, … Continue reading Email Flies: Engagement Rises By 200% During COVID-19 Pandemic
Chanakya Kyatham — May 23, 2020 The COVID-19 Pandemic is a World Health Emergency of a kind that the world hasn’t seen in almost a century. A dangerous and often lethal virus that spreads rapidly – through the rich and the poor, through the different races of the world, not restricting itself to any country … Continue reading Ways to Plan Employee Engagement During the COVID-19 Pandemic [Infographic]
Laura Krajewski — May 22, 2020 I have this friend — let’s call him Josh. He’d been at his job for a year, even though he didn’t love the work he was doing. The job offered Josh good pay, security and professional experience. But, ultimately, it wasn’t the kind of work he wanted to do … Continue reading The Strong Link Between Engagement, Retention, and Career Pathing: Examples of Employee Development Plans that Give your Contact Center Agents a Reason to Stay and Work Hard
Ruth Chapman — May 19, 2020 Employee retention is now front and center for managers. Across Europe, and indeed the world, organizations have been forced to become more focused on employee engagement and retention. With a global pandemic currently causing massive upheaval throughout the job market, employers are naturally looking for ways to effectively retain … Continue reading The Current State of Employee Engagement and Retention
The Stay-At-Home Economy And Its Effect On Consumers, Engagement by David Fischer , Op-Ed Contributor, May 13, 2020 With millions of Americans either continuing to stay in their homes or only beginning to go outside with regularity in order to curb the spread of COVID-19, the stay-at-home economy has been in full swing for nearly … Continue reading The Stay-At-Home Economy And Its Effect On Consumers, Engagement
Kellie Wong — May 8, 2020 If it feels like everyone is talking about employee engagement lately, well … you probably work in HR! Smart businesses are realizing the incredible power of engagement to turbo-charge profitability. There are countless articles on the subject all over the internet, but everyone seems to have a different idea … Continue reading The Definition of Employee Engagement
Thomas Griffin — May 7, 2020 How do you keep the needs of your audience in the forefront of your marketing efforts? We already know that the customer should be our primary focus in building products and marketing. But this key piece of insight often gets lost in daily activities. In software development, the inclusion … Continue reading How to Create User Stories For Better Engagement
