Tag Archives: Employees

How Great Leaders Get Employees to Act Like Owners

Personal Branding BlogMay 27, 2015 The most daring leaders realize that inspiring employees to assume ownership and responsibility is essentially telling them, “I trust you and your contributions are essential to our firm’s success.” When employees show up to work, do the minimum, assume no responsibility and then collect their paycheck it’s a waste for … Continue reading How Great Leaders Get Employees to Act Like Owners →

How to Use VoC Insights from Employees & Customers to Improve Experiences

Ernan RomanMay 11, 2015 We are often asked what sources of VoC insights should be used to improve the company’s customer experience. And often, these insights are right in front of you—from your own customers and employees. Gain Insights From Your Customers “We see the members of our Emerald Exchange Community as the eyes and … Continue reading How to Use VoC Insights from Employees & Customers to Improve Experiences →

It’s Inevitable: How To Have Tough Conversations With Your Employees

Chris CancialosiApril 21, 2015 While popular media likes to portray entrepreneurs as fearless conquerors willing to storm the beach single-handedly, the reality is that entrepreneurs are quite a diverse population. Sure, it takes courage to be an entrepreneur, and there are many who don’t back away from a challenge, but there are just as many … Continue reading It’s Inevitable: How To Have Tough Conversations With Your Employees →

Succession Management: How AmeriGas Identified High Potential Employees

Darleen DeRosaApril 21, 2015 Your company probably has a succession management plan for your CEO, but what if one of your top performing mid-level managers submitted a resignation letter tomorrow? Mid-level managers are the foundation your business is built on, and the cost of replacing them is significant. Some industry experts estimate it’s upward of … Continue reading Succession Management: How AmeriGas Identified High Potential Employees →

12 Ways To Make Your Most Important Brand Ambassadors — Your Employees — More Productive

How do you keep your employees happy and productive? Columnist Steve Olenski offers up these 12 techniques to help get you started. Steve Olenski on April 13, 2015  When it comes to startup ventures, employees are a big part of your brand — they’re brand advocates, they represent your company in social media, they help … Continue reading 12 Ways To Make Your Most Important Brand Ambassadors — Your Employees — More Productive →