Tag Archives: Employee

How to Encourage Employee Engagement Through Learning and Development?

Jody Ordioni — February 11, 2020 Employee engagement has become critical for business success. The failure to engage employees results in endangering the productivity and growth of the organization. Employee engagement is a complex strategic process and ‘Learning and Development’ (L&D) is part of it. According to a survey, it was found that around 85% … Continue reading How to Encourage Employee Engagement Through Learning and Development?

The Employee Recognition Tactics You May be Missing

Vince Chiofolo — February 7, 2020 The essence of employee recognition lives within the eye of the beholder. Generally, it’s characterized by upholding and reinforcing positive behaviors in the workplace through formal acknowledgement and rewards. Traditionally, this fostering of good work activity has lived in the confines of long-established service awards and spot awards. Both … Continue reading The Employee Recognition Tactics You May be Missing

5 Tactics to Pocket for Future Coaching Sessions with your Agents: Coach Using Data to Improve Employee Performance Management in your Contact Center

Veronica Krieg — January 27, 2020 Only one in four employees think that their managers deliver meaningful feedback, or that the feedback they get helps them work better. What’s worse, a slim 21% of employees think their performance is managed in a way that motivates them to do outstanding work. Contact center managers struggle to … Continue reading 5 Tactics to Pocket for Future Coaching Sessions with your Agents: Coach Using Data to Improve Employee Performance Management in your Contact Center

Trillion Dollar Club: How Much Profit Per Employee

Trillion Dollar Club: How Much Profit Per Employee by Laurie Sullivan , Staff Writer @lauriesullivan, January 23, 2020 Alphabet, Google’s parent, became the latest company to reach $1 trillion in market capitalization, which refers to the total value of a firm’s shares of stock purchased by shareholders. The company stepped into the club alongside Apple, Amazon … Continue reading Trillion Dollar Club: How Much Profit Per Employee

3 Ways to Use Data for Better Employee Engagement

Krister Ungerboeck — January 20, 2020 If you’re looking to improve employee engagement and encourage a culture of happy workers, then try tracking and analyzing your employees’ data. When executed properly, data analysis can be helpful and responsible, not risky. As Peter Drucker famously noted, “What gets measured gets managed.” Corporations that measure markers of … Continue reading 3 Ways to Use Data for Better Employee Engagement

The Best Employee Engagement Strategies for 2020

Rick Goodman — January 13, 2020 The best employee engagement strategies are crucial to your business success moving forward, I don’t’ believe that there is a one-size-fits-all approach. In this podcast I will share with you the best employee engagement strategies for 2020. In fact, I’d urge skepticism regarding most cookie-cutter approaches to retaining high … Continue reading The Best Employee Engagement Strategies for 2020