Tag Archives: cost

Why cutting leadership development now will cost you later

    March 03, 2026 Why cutting leadership development now will cost you later BY Jenny Fernandez and Kathryn Landis   Jane, chief commercial officer at a global professional services firm, watched issues that once stayed contained begin to climb the chain of command. As the issues grew, senior leaders were increasingly pulled into operational mishaps. Facing … Continue reading Why cutting leadership development now will cost you later →

Why your martech still feels like a cost center  —  and how AI changes that

Years of investment haven’t delivered the transformation marketers expected. AI is forcing teams to confront the gaps holding martech back. Ana Mourão on November 14, 2025   Despite the significant investment poured into martech, most organizations still operate at a basic level, sending batch-and-blast emails and running simple A/B tests. New McKinsey research adds more … Continue reading Why your martech still feels like a cost center  —  and how AI changes that →

Stop making cost per conversion your KPI — here’s what to measure instead

Chasing cost per conversion or ROAS as your KPI leads to underspend. See why conversion volume is a smarter way to scale profitably. Mike Ruff on October 2, 2025 at 8:56 am | Reading time: 4 minutes Is cost per conversion really your most important key performance indicator (KPI)? Many campaigns treat it that way. … Continue reading Stop making cost per conversion your KPI — here’s what to measure instead →