Tag Archives: common

From insight to action: 3 common pitfalls and strategies for more actionable data

How do you turn customer insights into actionable data? Columnist Jordan Elkind offers techniques for aggregating your customer data and better using it for your marketing strategy. Jordan Elkind on September 7, 2016  As marketers, we all know the importance of data in informing our customer relationship and communications decisions. In recent years, marketing teams … Continue reading From insight to action: 3 common pitfalls and strategies for more actionable data

Fingerspitzengefuhl: What Elite Tank Commanders, Chess Grandmasters, and Entrepreneurs Have in Common

by Taylor Pearson Follow @TaylorPearsonMe September 5, 2016 https://d22k09cwrw3d6l.cloudfront.net/wp-content/uploads/2016/08/fgsf.mp3 What do the world’s foremost tank commanders, chess grandmasters, and SaaS entrepreneurs have in common? What are the shared attributes of people who have achieved mastery across different domains? How to become an expert in your field? Likely you’ve heard the cliched advice: work hard, work … Continue reading Fingerspitzengefuhl: What Elite Tank Commanders, Chess Grandmasters, and Entrepreneurs Have in Common

4 Common CX Mistakes Business Websites Make – And How to Avoid Them

by Duke VukadinovicAugust 15, 2016 The concept of improving customer experience is not a new one, but it is certainly gaining more popularity, as every business is looking for more and more effective ways to improve their operations, which will eventually increase their revenue. In the early days of the Internet era, for a business … Continue reading 4 Common CX Mistakes Business Websites Make – And How to Avoid Them