NASA’s CAPSTONE satellite breaks from Earth’s orbit and heads toward the Moon The cubesat is critical to the first Artemis mission. K. Holt @krisholt Daniel Rutter/NASA NASA’s grand plan to take humans back to the Moon for the first time in over half a century has taken another step forward. The 55-pound CAPSTONE (Cislunar … Continue reading NASA’s CAPSTONE satellite has gone dark
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Customer Engagement is the Capstone of Customer Experience Management
Customer engagement is the aim of any organization: it’s a sign of success and future growth. Customer engagement in co-promoting a brand is seen by many executives as THE means to customer experience business results such as increased market share, share of budget/wallet, retention, and lifetime value. But before you revel in all the hoopla, … Continue reading Customer Engagement is the Capstone of Customer Experience Management