TD Bank rolls out a new sonic identity aiming to communicate consistent brand values and messages at every touchpoint. Chris Wood on February 14, 2024 When customer experience works, customers receive a consistent and seamless interaction with a business from touchpoint to touchpoint. An often overlooked feature of CX is sound. TD Bank sees it … Continue reading How TD Bank connects customer experience with sound
Tag Archives: Bank
Nigeria’s central bank lifts crypto ban, introduces new regulations
Nigeria’s central bank lifts crypto ban, introduces new regulations Maxwell William / Last Updated: Dec 23, 2023 The Central Bank of Nigeria has lifted its ban on cryptocurrency transactions, acknowledging the global trend towards regulating digital assets, according to a recent Reuters report. This move marks a departure from the bank’s February 2021 decision, … Continue reading Nigeria’s central bank lifts crypto ban, introduces new regulations
Bank Reports Show US Consumer Remains Strong
Bank Reports Show US Consumer Remains Strong ValueWalk / Oct 19, 2023 After solid reports from JPMorgan (NYSE:JPM), Wells Fargo (NYSE:WFC), and Citigroup (NYSE:C), traders turned their focus to Goldman Sachs and Bank of America as they continued to search for clues about the strength of the U.S. consumer and economy. Both Goldman Sachs and Bank … Continue reading Bank Reports Show US Consumer Remains Strong
How Citizens Bank transformed content to meet changing customer needs
The regional bank uses data, DAM and new channels like TikTok to build trust and authority with customers in major Northeast markets. Chris Wood on October 3, 2023 Citizens Bank is a regional business with approximately 1,200 branches in major northeast markets. To build trust and authority with customers they transformed their content strategy, broke … Continue reading How Citizens Bank transformed content to meet changing customer needs
Bank of America has to pay $100 million to harmed customers. You might be one of them
By Rebecca Barker July 11, 2023 The Consumer Financial Protection Bureau (CFPB) ordered Bank of America earlier today to pay over $250 million for unlawful practices, including “double-dipping” on overdraft fees, using customers’ information to open accounts without their knowledge since 2012, and failing to fulfill rewards bonuses that had been explicitly promised to … Continue reading Bank of America has to pay $100 million to harmed customers. You might be one of them
Roku, Roblox and other martech companies relieved by Silicon Valley Bank bailout
Banker of choice for tech venture capitalists and start-ups hurt by narrow focus and rising interest rates. Constantine von Hoffman on March 13, 2023 Several big martech-related companies — including Roku and Roblox — are breathing easier following news they won’t lose their deposits in the failed Silicon Valley Bank (SVB). On Friday SVB was … Continue reading Roku, Roblox and other martech companies relieved by Silicon Valley Bank bailout
Why SVB failed: The bank ignored one of the fundamentals of finance
By James Surowiecki March 13, 2023 If you’re looking for reasons for the failure of Silicon Valley Bank, which was taken over by the FDIC last Friday after one of the biggest bank runs in U.S. history, one obvious culprit is the fact that the bank violated one of the elementary rules of … Continue reading Why SVB failed: The bank ignored one of the fundamentals of finance
What will happen to SVB employees? Past bank failures may provide some insight
By Sam Becker March 13, 2023 The aftermath of Silicon Valley Bank’s collapse is still unfolding, and the bank is now under FDIC control, allowing insured depositors to access their money as of Monday morning. While that may help some of the bank’s thousands of corporate customers make payroll in the coming days, … Continue reading What will happen to SVB employees? Past bank failures may provide some insight
Etsy warns of merchant payment processing delay due to Silicon Valley Bank collapse
Roku says it could lose 25 percent of its cash after Silicon Valley Bank fails Karissa Bell @karissabe The sudden collapse of Silicon Valley Bank has put more than a quarter of Roku’s cash at risk. The streaming company had $487 million, representing 26 percent of its cash, in Silicon Valley Bank, the company … Continue reading Etsy warns of merchant payment processing delay due to Silicon Valley Bank collapse
Roku says it could lose 25 percent of its cash after Silicon Valley Bank fails
Roku says it could lose 25 percent of its cash after Silicon Valley Bank fails Karissa Bell @karissabe The sudden collapse of Silicon Valley Bank has put more than a quarter of Roku’s cash at risk. The streaming company had $487 million, representing 26 percent of its cash, in Silicon Valley Bank, the company disclosed … Continue reading Roku says it could lose 25 percent of its cash after Silicon Valley Bank fails