Tag Archives: Adaptability

How Adaptability Leads to Leadership for Contact Center Supervisors

Daniel JamesSeptember 14, 2015 There’s no shortage of paramount personality traits to seek out in your contact center supervisors, and chief among those is leadership. And leadership is a fluid quality in a person – just typing “what makes a good leader” into Google can yield thousands of articles, all with different bits of advice … Continue reading How Adaptability Leads to Leadership for Contact Center Supervisors