Hi, Welcome Welcome back By Shalene Gupta November 14, 2023 The rhetoric around DEI has changed, but how much have things actually changed for employees? Deloitte and the Meltzer Center for Diversity, Inclusion, and Belonging at NYU School of Law collaborated on a study where they surveyed 1,269 employees across the United States about … Continue reading Over half of employees, including white men, downplay parts of their identity to fit in better at work
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2023 in review: 3 key trends to inform your 2024 marketing plan
AI, evolving marketing stacks and email authentication. Keep these developments in mind as you plan your 2024 strategy. Ryan Phelan on November 14, 2023 Whoa, did you just hear that? If you’re a retailer, an ecommerce company, or anybody else who relies on Q4 to make big money, that distant rumbling is the Black Friday … Continue reading 2023 in review: 3 key trends to inform your 2024 marketing plan
Look to GDPR to Predict the Future of AI in Europe
Look to GDPR to Predict the Future of AI in Europe Gary Dempsey / Nov 13, 2023 The promise of the worldwide artificial intelligence market is staggering, and Europe, with its 450 million consumers, is a location for American tech companies wishing to tap into the opportunity. While Europe has adopted GDPR as a … Continue reading Look to GDPR to Predict the Future of AI in Europe
YouTube will let musicians and actors request takedowns of their deepfakes
YouTube will let musicians and actors request takedowns of their deepfakes The company is also rolling out clearer labels on content created using AI. Sarah Fielding Tue, Nov 14, 2023 ASSOCIATED PRESS YouTube has announced new steps to combat AI misuse and misinformation that will roll out over the coming months. The new policies address … Continue reading YouTube will let musicians and actors request takedowns of their deepfakes
Bumble’s founder hopes to use AI to prevent toxic relationships before they happen
By Grace Snelling November 14, 2023 It’s been almost a decade since the dating app Bumble—where women always make the first move—launched online. But according to founder Whitney Wolfe Herd, the company’s core mission hasn’t changed much. “I wanted to give women control over their relationships, create a safer experience for them on the … Continue reading Bumble’s founder hopes to use AI to prevent toxic relationships before they happen
Continuous improvement and innovation: Successful customer journey operations
Learn the essentials of feedback loops, experimentation and agility to deliver continuous improvement in customer journey operations. Greg Kihlstrom on November 13, 2023 Creating a great customer experience is a top priority for most brands because customers value the entire journey, not just the products or services they purchase. However, delivering on this promise is … Continue reading Continuous improvement and innovation: Successful customer journey operations
Zelle may refund your money if you were scammed
Zelle may refund your money if you were scammed The payment processor started reimbursing scam victims on June 30. Mariella Moon Tue, Nov 14, 2023 NurPhoto via Getty Images Zelle recently made a huge change to its policy that would give victims of certain scams the chance to get their money back. The payment … Continue reading Zelle may refund your money if you were scammed
User-generated content from Catch+Release fuels success for cybersecurity firm F5
App and API security vendor F5 finds success incorporating UGC sourced from a new kind of image and video library, Catch+Release. Kim Davis on November 13, 2023 “At a technology company, you don’t usually see this focus on what it means to be human first and adaptable and trusted. A technology company really has to … Continue reading User-generated content from Catch+Release fuels success for cybersecurity firm F5
Amazon cuts 180 jobs from its gaming division
Amazon cuts 180 jobs from its gaming division Its Crown Twitch channel is reportedly being shuttered as part of the cuts. Will Shanklin Mon, Nov 13, 2023 Eduardo Munoz / reuters Amazon has cut around 180 jobs from its gaming division. Sources from Reuters, Aftermath and Bloomberg reported on the cuts, which affected the entire … Continue reading Amazon cuts 180 jobs from its gaming division
Uber is revamping its driver deactivation process
By Jessica Bursztynsky November 13, 2023 Uber is expanding its account deactivation decision process, a win for drivers and couriers of the gig app who routinely say they were unfairly taken off the app and given no way to dispute claims. The company will tell drivers and couriers in the app why their account … Continue reading Uber is revamping its driver deactivation process