Category Archives: Twitter

10 Things to Do When Getting Started on Twitter

Ryan Pinkham — September 26, 2017 Follow @RyanPinkham — September 26, 2017 Whether it’s the anxiety of not knowing what to do, or the fear of possibly looking dumb—it’s easy to put off signing up for Facebook, Twitter, or Pinterest until tomorrow … or next week … or next month… Getting started on Twitter doesn’t … Continue reading 10 Things to Do When Getting Started on Twitter

Twitter Direct Message Chat Bot Feature To Automate Customer Service

by Laurie Sullivan, Staff Writer @lauriesullivan, November 2, 2016 Businesses can create a financial opportunity for themselves when they acknowledge customer ratings and reviews on their Web site or by responding to Facebook posts or service-related Twitter tweets, even if it’s by a chat bot. Twitter found that extra added attention typically earns the brand … Continue reading Twitter Direct Message Chat Bot Feature To Automate Customer Service