Category Archives: Surveys

Survata offers first online surveys targeted at second- and third-party user segments

The questionnaires, which can include a pretesting of ads, are delivered to the same segments the ads will later target. Barry Levine on May 27, 2016   Before they begin a campaign, advertisers obviously would like to know if an ad appeals to the targeted user type. Consumer research firm Survata is now offering a … Continue reading Survata offers first online surveys targeted at second- and third-party user segments

Ingredients To Surveys Consumers Will Actually Want To Take [Infographic]

by Miguel Conner February 18, 2016 Follow @qsampleFebruary 18, 2016 Your survey will probably be ignored and hated. It might be hated more than Pharma Bro or the Star Wars prequels…unless you offer Jar Jar’s head on a platter with each complete. Those are bold words, you might be thinking, and bringing in Jar Jar … Continue reading Ingredients To Surveys Consumers Will Actually Want To Take [Infographic]

Surveys: The Truth or Not The Truth

by Richard Shapiro December 10, 2015 Follow @RichardRShapiroDecember 10, 2015 Everyone receives a request to complete surveys almost daily. Some contain only one question. Others have questions within questions. Frequently, customers don’t participate in a survey because they hear their grandmother telling them “if you don’t have anything nice to say, don’t say anything at … Continue reading Surveys: The Truth or Not The Truth

6 Best Practices to Follow When Designing Pre-Chat Survey

Comm100August 15, 2015 When customers contact companies for support via phone or email, it’s customary to provide basic contact and account information. Information such as name, address, account number and other similar information is essential at times to help customers resolve issues or correct problems. The Internet offers much more anonymity than other contact methods, … Continue reading 6 Best Practices to Follow When Designing Pre-Chat Survey

11 Questions Every Conservatory Company Should Answer on Their Website

Kevin GallagherJuly 3, 2015 Don’t you hate it when no-one answers your questions? If that does happen, are you likely to stick around in a state of temporary confusion, or go elsewhere for the answers you need? Buying a conservatory is usually a big decision – and a considerable investment – which means your customers … Continue reading 11 Questions Every Conservatory Company Should Answer on Their Website