Category Archives: Management Skills

The High Cost of a Bad Manager

Kristin Zhivago — May 15, 2020 There are good managers and there are bad managers. People working for managers know perfectly well which type of manager they are working for, usually within the first couple of days. Too many people end up putting up with the bad manager, for too long, for what seem like … Continue reading The High Cost of a Bad Manager →

Managing Work Stress in a Changing World

Management Skills

Bobi Seredich — May 15, 2020 These last few months have shown us how quickly our world can change. The ability to be adaptable and flexible has taken on a new perspective. Information, plans, teams, and customers have shifted at a dizzying pace, accompanied by a higher level of fear and anxiety. Managing work stress … Continue reading Managing Work Stress in a Changing World →

Complaining is Bad for Your Company, According to Science

Management Skills

Albert Costill — April 23, 2020 We’re all guilty of complaining from time-to-time. And, in some situations, that’s not a bad thing. “Complaining allows us to achieve desired outcomes such as sympathy and attention,” says Robin Kowalski, a psychology professor at Clemson University. “The truth is, everybody does it.” But, the constant complaining. No one … Continue reading Complaining is Bad for Your Company, According to Science →

Insights from a First-time CEO

Management Skills

Aaron Burcell — April 1, 2020 I am a Silicon Valley veteran, and I’ve been around more blocks than I care to admit. I’ve spent the past 20-something years growing video start-ups. And now, I am the CEO of a venture-backed startup that helps businesses gather customer insights informing product development, UX design and go-to-market … Continue reading Insights from a First-time CEO →

The Path to Becoming the Most Important Member of the Executive Team

Management Skills

Chris Hicken — March 14, 2020 Let’s start by acknowledging that Customer Success teams always have the coolest people in the company. They are kind, optimistic, helpful, and they take really good care of customers. Want to have a beer with someone after work? Definitely invite someone from CS. Success leaders usually manage more revenue … Continue reading The Path to Becoming the Most Important Member of the Executive Team →

What’s More Important: Fame or Authority?

Management Skills

Tom Martin — February 18, 2020 Before we can answer that, we must define the difference between these two similar but decidedly different adjectives. Personally, I believe the difference between fame and authority is really quite simple. Famous people are known but authoritative people are followed. And let me be clear when I say the … Continue reading What’s More Important: Fame or Authority? →

Micromanaging Kills Motivation

Management Skills

Albert Costill — February 18, 2020 I’ll never forget the second job I ever had. Not because it was awesome or even terrible. It’s because of my boss. Sadly, no, this wasn’t a mentor or someone who showed me the ropes. This person was a micromanager and they drove me absolutely bonkers.I would be hard … Continue reading Micromanaging Kills Motivation →

Effective Stakeholder Management

Management Skills

Boris Steiner — January 22, 2020 When it comes to Product Ownership, there are a couple of things that are essential to get the job done right. Effective stakeholder management is one of them! In this blogpost, I’d like to outline a few tips that I found helpful being a Product Owner myself or when … Continue reading Effective Stakeholder Management →

Help Them With the Why

Management Skills

Alex Kudinov — January 21, 2020 How many times a day are you walking into the conversation where people jump into discussing solutions that lead nowhere, lack a clear purpose for the people involved in the conversation, don’t make sense altogether without the additional “why” discussion? I know I am having those conversations day in … Continue reading Help Them With the Why →

Create a More Engaging Sprint Review With This String of Liberating Structures

Management Skills

Christiaan Verwijs — January 9, 2020 Do you frequently find yourself in Sprint Reviews that only consist of a PowerPoint presentation? Or entirely without users, customers and other stakeholders present? Or bored out of your wits because it keeps turning into a huge group conversation where people talk over others or keep revisiting topics that … Continue reading Create a More Engaging Sprint Review With This String of Liberating Structures →