Category Archives: Effective Hiring

How Do I Hire Job Candidates Who Will Behave Like My Top Performers?

Jeff Furst — February 18, 2020 Recently I spoke at a British Columbia Contact Centre Association Learning Event. During the discussion, one of the attendees asked “how do you hire a candidate that will behave like other top performers in the contact center.” In this person’s organization, the selection process relies only on interviews. To … Continue reading How Do I Hire Job Candidates Who Will Behave Like My Top Performers?

How Can You Make Your Recruitment Process More Economical?

Chanakya Kyatham — February 12, 2020 If you are a recruitment company or any other place that hires new employees regularly, you can benefit from effective strategies to make your recruitment process more cost-efficient and economical. Hiring for software jobs and other locations can be an expensive affair. The costs typically include fees for advertising, … Continue reading How Can You Make Your Recruitment Process More Economical?

How Recruiters and Hiring Managers Can Work Together to Find the Right Candidate

Matt Shealy — February 11, 2020 Businesses expect recruiters and hiring managers to work together to find qualified candidates. But this attempt at collaboration often becomes more of an issue than a problem solver. It can turn into a tense relationship between these two groups. Both strive to meet the same goals but often cannot … Continue reading How Recruiters and Hiring Managers Can Work Together to Find the Right Candidate

3 Reasons Why You Hire the Wrong IT Staff and How to Get It Right

Andrew Zola — January 25, 2020 niekverlaan / Pixabay The global tech talent shortage is relentless and shows no signs of slowing down. As the adage goes, “desperate times call for desperate measures,” and sometimes this approach leads to disastrous recruitment cycles. According to the Harvey Nash/KPMG CIO Survey, a staggering 65% of respondents stated … Continue reading 3 Reasons Why You Hire the Wrong IT Staff and How to Get It Right