by Melissa Talbot June 30, 2016 Follow @meltalbot26June 30, 2016 You know events are a powerful way to reach your prospects, but are you using customer events to their full potential? Many B2B companies want to host customer-centric events, but struggle with knowing where to start. In my experience helping Attend’s customers run customer events, … Continue reading 6 Ways To Improve Your Customer Events
Category Archives: Customer Engagement
A CMO’s View: How College Ave uses personalization to connect with customers
CMO Jennifer Astle is leveraging her retail marketing background to bring a more personalized customer experience to the banking industry. Amy Gesenhues on June 23, 2016 at 12:10 pm As College Ave’s CMO, Jennifer Astle says the student loan company has built its entire brand — and team — around three core pillars: personalization, transparency … Continue reading A CMO’s View: How College Ave uses personalization to connect with customers
Using Customer Profile Data Effectively
by Nicola Faulkner June 19, 2016June 19, 2016 In email marketing, one size doesn’t fit all – it’s all about relevance. So how do you know what your customers are interested in to target them effectively? The obvious answer to this is to ask your customers, but you can’t just rely on them actively handing … Continue reading Using Customer Profile Data Effectively
5 Ways to Win Back Your Customer’s Attention
by Guest Post June 19, 2016June 19, 2016 In e-commerce, there are different types of shoppers who need to be approached in different ways. Understanding your audience’s expectations will help you create a better on-site experience, keep your customers for longer and earn their loyalty so that they return over and over again. Let’s imagine … Continue reading 5 Ways to Win Back Your Customer’s Attention
Creating the VIP treatment for your customers
How do you give consumers the star treatment they want? Columnist James Green says you need to look toward data, decision-making engines and channels to deliver the best experience. James Green on June 13, 2016 Imagine the ultimate online shopping experience: An hour after you search online for a pair of shoes for an … Continue reading Creating the VIP treatment for your customers
4 Easy Ways to Get Your Customers To Provide Case Studies
by Victor Ijidola June 11, 2016June 11, 2016 Case studies are a goldmine for businesses when it comes to sales. In fact, according to the Content Marketing Institute and MarketingProfs 2016 B2B content marketing report, 65% of B2B companies say case studies are even more effective than blog posts, videos, infographics and other forms of … Continue reading 4 Easy Ways to Get Your Customers To Provide Case Studies
5 Strategies To Increase Engagement On Google+
by Daniel Faggella June 1, 2016 Follow @CLVboostJune 1, 2016 Google+ seems to have found its niche as a social media channel on the web. No longer dependent on apples-to-oranges comparisons to Facebook and Twitter, Google+ is permeating mail inboxes and blogs, coming up in search histories, and being used as an important business networking … Continue reading 5 Strategies To Increase Engagement On Google+
5 Ecommerce Newsletter Campaigns Designed for Customer Engagement
by Karolina Jasvinaite May 13, 2016May 13, 2016 On average, retailers send two to five ecommerce newsletter emails each month. This means that email marketers create dozens of emails every year and most retailers have entire teams devoted to their function. Why? Because 89% of marketers say emails are their biggest lead driver and on … Continue reading 5 Ecommerce Newsletter Campaigns Designed for Customer Engagement
Explainer Video: The Bridge Between SaaS and Customer
by Andre Oentoro April 25, 2016 Follow @breadnbeyondApril 25, 2016 You’ve gathered a team of computer engineers from MIT to develop software for your SaaS. They are highly skilled, and they develop a functional, smooth and gorgeous software for you. But once your software launches, the crowd isn’t cheering for you. There isn’t even a … Continue reading Explainer Video: The Bridge Between SaaS and Customer
How to Use Webinars to Quickly Turn Your Readers and Subscribers Into Customers
by Hephzy Asaolu April 21, 2016 Follow @http://twitter.com/hephzysocialApril 21, 2016 It has always been your desire to convert more of your audience to paying customers. You have valuable content on your website to help solve their problem. You have calls-to-action in all necessary areas of your website to get them to subscribe. But it is … Continue reading How to Use Webinars to Quickly Turn Your Readers and Subscribers Into Customers