Tag Archives: Working

Working From Home

Dave Brock — April 14, 2020 Over the past couple of weeks, I’ve had friends, colleagues, clients calling and to talk about the trials and tribulations of working from home. We’ve shared funny stories, frustrations, and swapped hints and tricks. Some people have been asking me for hints/tricks about working from home, knowing that I … Continue reading Working From Home →

3 Ways to Keep Customer Service Agents Working From Home Engaged

Paul Selby — April 3, 2020 The COVID-19 pandemic continues its spread. Healthcare workers around the globe are taking heroic measures to treat those affected as scientists seek to contain it. Though life has radically changed in many ways, holding on to some sense of normalcy remains the goal, including continuing to work. Yet with … Continue reading 3 Ways to Keep Customer Service Agents Working From Home Engaged →