It Takes More Than Data To Improve The Customer Experience by Laurie Sullivan @lauriesullivan, August 21, 2019 A survey by Merkle reveals that when marketers have extra money to invest in marketing, 32% would put it into data, analytics and technology. Some 16% would invest it in digital, 10% in paid media, 10% in search, … Continue reading It Takes More Than Data To Improve The Customer Experience
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Consumers believe brands benefit more from personal data sharing than they do
New Factual survey shows the complex state of consumer attitudes toward personal and location data privacy. Greg Sterling on August 21, 2019 There are an increasing number of surveys about data privacy — now coming almost weekly. These studies help gauge consumer sentiment but are typically fairly abstract. By contrast, privacy and data sharing are … Continue reading Consumers believe brands benefit more from personal data sharing than they do
Here’s why experiential learning is better than being right
By doing small, experimental campaigns and learning from them, we can refine our marketing approach to resonate with our customers. Stacey Ackerman on August 21, 2019 As marketers, we’re taught that the more we research and plan, we improve our chances of getting our marketing right. But is getting it right always the right approach? … Continue reading Here’s why experiential learning is better than being right
Why It Is More Important Than Ever To Have an SEO Strategy in 2019 and Beyond
Jon Kelly — July 29, 2019 — July 29, 2019 A website without SEO is a bit like a peanut butter and jelly sandwich — without the jelly. Sure, it will fill the gap. It may even satisfy some of your cravings. But the good stuff? All that sweet, sweet goodness, the stuff that keeps … Continue reading Why It Is More Important Than Ever To Have an SEO Strategy in 2019 and Beyond
4 Reasons SMS Marketing is More Popular Than Ever
JJ Tyson — July 16, 2019 — July 16, 2019 SMS marketing is more effective than ever. Although marketers have utilized text messages since the 90s, the medium has exploded in popularity recently. SMS marketing grew nearly 200% between 2015 and 2017 and shows no signs of slowing down. Similarly to Facebook retargeting, SMS messaging … Continue reading 4 Reasons SMS Marketing is More Popular Than Ever
Banking’s Tech Evolution Means Digital Communication is More Important Than Ever
Nicola Els — July 8, 2019 — July 8, 2019 Technology has fundamentally changed the way banks work and, perhaps more importantly, how customers interact with them. While branches still exist, few of us venture into them unless we absolutely have to. And why would we, when we can do almost everything we need to … Continue reading Banking’s Tech Evolution Means Digital Communication is More Important Than Ever
How to Drive More Repeat Purchases Than Ever Before
William Harris — May 20, 2019 Follow @wmharris101 — May 20, 2019 E-commerce business owners are always working hard to develop new strategies that will help them ignite and boost sales each quarter. In the e-commerce world, a big part of driving sales and revenue each month has to involve targeting new customers and convincing … Continue reading How to Drive More Repeat Purchases Than Ever Before
Ad fraud war wages on: More fraud to be stopped than successful in 2019
Report from the Association of National Advertisers and White Ops says safety measures are working to mitigate ad fraud. Taylor Peterson on May 1, 2019 Financial losses from ad fraud are finally hitting a slowdown, according to a report released Monday by the Association of National Advertisers (ANA) in collaboration with cybersecurity company White … Continue reading Ad fraud war wages on: More fraud to be stopped than successful in 2019
Marketing is more than KPIs, it’s service
We must better serve customers by delivering value rather than blast people and hope there’s a segment of people who want what we’re blasting. Ryan Phelan on April 4, 2019 As long as I have been in marketing and email (and that’s a long, long time), the mantra most thought leaders have repeated is: “Think … Continue reading Marketing is more than KPIs, it’s service
Does Your Business Have More Than One Ideal Customer?
Betsy Kent — March 26, 2019 Follow @bevisible — March 26, 2019 Many people tell me they experience a rush of FOMO when they try to identify their ideal customer. FOMO (Fear of Missing Out) is one of the big reasons people get stuck when they try to identify their ideal customer. They say, “If … Continue reading Does Your Business Have More Than One Ideal Customer?
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