The partnership aims to provide a deeper connection between marketing campaigns and call center sales teams. Chris Wood on August 9, 2022 Conversational AI platform Invoca announced a new integration with Five9, a cloud contact center solution. With this integration, CX-focused businesses who use Five9 will be able to support more intelligent conversations between call … Continue reading Invoca announces new integration with Five9
Tag Archives: Invoca
Invoca Closes $83M Financing Round, With $1.1B Valuation
Invoca Closes $83M Financing Round, With $1.1B Valuation by Laurie Sullivan @lauriesullivan, June 14, 2022 Invoca, a conversation intelligence company powered by artificial intelligence, closed $83 million in Series F financing on Tuesday, giving it a $1.1 billion valuation. The financing round was led by Silver Lake Waterman, a global technology investment firm. It brings … Continue reading Invoca Closes $83M Financing Round, With $1.1B Valuation
Invoca unveils no-code integrations library
Offers more granular AI analysis of customer conversations Constantine von Hoffman on March 9, 2022 Invoca has released a no-code integrations library for its conversation intelligence platform including no-code versions of its existing integrations with platforms such as Google Ads, Search Ads 360 and Salesforce Marketing Cloud, as well as no-code versions new integrations for … Continue reading Invoca unveils no-code integrations library
Invoca adds “missing channel” of phone calls to Salesforce’s Marketing Cloud
Integration with call intelligence provider means that Salesforce now offers details on calls from emails or websites, including automatic transcriptions of conversations. Barry Levine on May 19, 2016 Invoca today announced a native integration with Salesforce’s Marketing Cloud, making the phone channel a more complete member of this multi-channel environment. The addition by the … Continue reading Invoca adds “missing channel” of phone calls to Salesforce’s Marketing Cloud