Annette Franz — September 27, 2018 Follow @annettefranz — September 27, 2018 Image courtesy of Pixabay Naysayers have been shouting “Surveys are dead!” from rooftops for a couple of years now. Well, they’re not dead (yet), but companies are certainly looking for alternative approaches to customer and employee listening in light of the fact that … Continue reading Straight from the Horse’s Mouth →