Tag Archives: Harassment

Workplace violence and harassment are rampant global issues, says landmark UN report

  By Clint Rainey December 07, 2022 Almost a quarter of all workers worldwide have experienced some version of violence or harassment while on the job, according to a new UN report that marks, ostensibly, the first such global survey on the prevalence of this problem. From the data gathered, it declares that the problem is … Continue reading Workplace violence and harassment are rampant global issues, says landmark UN report

Training Your Call Center Agents to Sound the Alarm on Harassment in Abusive Customer Interactions Instantly Can Fuel Your Agents’ Empowerment

Laura Krajewski July 17, 2020 When I was in college, I worked in a call center. And one call is engrained in my mind as a permanent reminder of how not to interact. The customer who called in was just so insulting and so…mean. See, I was the last person on the shift. We were … Continue reading Training Your Call Center Agents to Sound the Alarm on Harassment in Abusive Customer Interactions Instantly Can Fuel Your Agents’ Empowerment

HR Tech to Help Ease the Sexual Harassment Reporting Process

Caleb Danziger — May 4, 2020 Sexual harassment is a prevalent issue within industries, workplaces and everyday life all over the globe. It affects all genders, but women have been the disproportionate victims of sexual harassment. Now, there is new technology coming out that could help ease the sexual harassment reporting process at work. Sexual … Continue reading HR Tech to Help Ease the Sexual Harassment Reporting Process

Rethinking Anti-Sexual Harassment Training in the Workplace

Randah McKinnie — January 12, 2019 Follow @randah — January 12, 2019 Since the start of the #MeToo movement, organizations have been taking a fresh look at their anti-sexual harassment policies and training in the workplace. For training in particular, the challenge is no less formidable today than it was in 2016 when the US … Continue reading Rethinking Anti-Sexual Harassment Training in the Workplace