AI is transforming the customer experience space, and we’re witnessing the start of an arms race. Mike Pastore on August 4, 2025 Last week, Salesforce and ServiceNow invested $ 1.5 billion in Genesys, a customer experience vendor that built its business powering contact centers. Genesys was one of the pioneers of cloud-based contact centers, … Continue reading Salesforce’s investment in Genesys is strategic, not just financial
July 17, 2025 Trump’s World Liberty Financial crypto tokens approved for trading BY Reuters Holders of the digital tokens issued by World Liberty Financial, one of the crypto ventures of the family of Donald Trump, voted on Wednesday to make them tradable, paving the way for their wide sale and purchase — potentially boosting the value … Continue reading Trump’s World Liberty Financial crypto tokens approved for trading
April 30, 2025 Did you lose your wallet? AT&T wants to help you recover your ID cards and other important financial items BY Sam Becker Fraud remains a huge issue, with reports increasing 25% between 2023 and 2024, according to recently released data from the Federal Trade Commission (FTC). That amounted to consumers losing more … Continue reading Did you lose your wallet? AT&T wants to help you recover your ID cards and other important financial items
June 02, 2025 Chime Financial IPO: Digital banking service sets target stock price as Nasdaq listing date nears BY Sam Becker Ding, ding, ding! Chime Financial is finally ready to go public. The 13-year-old digital banking services company has set a target valuation of $11.2 billion for its highly anticipated initial public offering (IPO), according to … Continue reading Chime Financial IPO: Digital banking service sets target stock price as Nasdaq listing date nears
The Consumer Financial Protection Bureau has cut 90 percent of its employees The reduced department has been ordered to focus on traditional lending fraud. anna washenko Fri, Apr 18, 2025 Reuters / Reuters The Consumer Financial Protection Bureau has been reduced to a skeleton crew. The department, which was created to oversee … Continue reading The Consumer Financial Protection Bureau has cut 90 percent of its employees
By embracing its identity as a data company, Experian is driving innovation in credit building and consumer financial tools. BY Sam Becker Figuring out who’s creditworthy is getting more complicated, and millions of Americans are stuck with “thin files” or are considered credit invisible. That means they’re struggling to borrow or access credit, while lenders miss … Continue reading How Experian is using data to unlock financial power for everyone
Each year, we cheer as the villains of our favorite Christmas movies change their tune, get their comeuppance, or meet an ignominious end. But these holiday baddies also have a lot to teach us about money. BY Emily Guy Birken One of the benefits of rewatching your favorite holiday films year after year is getting the … Continue reading Some of the best financial advice I ever got came from the Grinch
Short-seller’s report charges AI marketing cloud provider with questionable accounting practices and running consent farms to collect data. Constantine von Hoffman on November 18, 2024 Zeta Global announced it will hold a video call on Wednesday to address accusations that caused its stock price to drop 34% in the last week. A report last … Continue reading Zeta to address financial accusations after stock price drops 34%
November 16, 2024 Why ‘financial interdependence’ is popular in America today The practice of sharing money with your friends and loved ones has deep roots in American society. BY The Conversation About 1 in 5 American adults regularly provide unpaid care or financial assistance to their adult relatives or friends. And about 1 in 7 young … Continue reading Why ‘financial interdependence’ is popular in America today
October 26, 2024 How to find a financial adviser you can trust Before you hire a financial planner, here are the four key questions you need to ask them. BY Emily Guy Birken I’ll let you in on a little secret: Even money experts can feel intimidated when walking into a financial adviser’s office for the … Continue reading 4 questions you need to ask to find a financial adviser you can trust
