Category Archives: Social Media Metrics

Building Trust In Social Marketing Metrics With Attribution

by Jordan Con July 5, 2016 Follow @jordanmconJuly 5, 2016 Reproaching social media marketing’s vanity metrics is now almost a cliche. Unfortunately, many marketers continue to use them, and their limitations still hold true. Managers, directors, and executives don’t want to hear how many ‘likes’ or clicks a post received when they’re expecting business results. … Continue reading Building Trust In Social Marketing Metrics With Attribution

Answers to the Social Media Measurement Dilemma

by William Comcowich May 27, 2016 Follow @CyberAlertMay 27, 2016 Photo credit: Véronique Debord-Lazaro Marketers appear to be making little progress in their ability to measure social media marketing, according to the 2016 Social Media Marketing Industry report. Only 41% of social media marketers say they can measure their social activities, reveals the Social Media … Continue reading Answers to the Social Media Measurement Dilemma

How to Monitor & Measure Social Media for Customer Service & More

by Anna Colibri February 19, 2016 Follow @annacolibriFebruary 19, 2016 With over 1.49 billion users, the fact that your customers are on social media should by now be a no-brainer. Given that reality, this post aims to give you a few pointers about how and why you should use social media to grow your business. … Continue reading How to Monitor & Measure Social Media for Customer Service & More