Category Archives: Online Helpdesk

Picking the Best Online Helpdesk Tool For Your Small Business

by Anand Srinivasan January 13, 2016 Follow @anand_srinivJanuary 13, 2016 Despite the growth in popularity of SaaS tools over the past decade, an overwhelming number of small and medium businesses still use email as their primary online helpdesk platform. The reasons are simple – email is ubiquitous, there is very little training required and you … Continue reading Picking the Best Online Helpdesk Tool For Your Small Business