Laura Krajewski June 25, 2020 You’re in a meeting with some co-workers and one of the older team members in the room says “Daaaa Bearsss!” A rise of laughter erupts from a handful of other employees. Several of the younger employees give polite smirks while looking clearly out of the loop. Then someone says, “Haven’t … Continue reading How to Tackle the Challenges of Managing a Multi-Generational Workforce: 2 Challenges (and Advantages) to Managing a Call Center Composed of Workers Across Different Generations
Category Archives: Generation Z
What’s Important To Gen Z Now?
What’s Important To Gen Z Now? by Laurie Sullivan @lauriesullivan, June 3, 2020 Rebellious yet positive, Gen Z will change society with their influence and viewpoints on racial equality, especially among the tech-savvy. In a recent study, some 67% of Gen Zers said they are tolerant of all races, while 65% are accepting of differences … Continue reading What’s Important To Gen Z Now?
Want to connect with the Gen Z crowd? Don’t shy away from social issues
68% of 18 to 24-year-olds expect brands to contribute to society, finds a survey of more than 11,000 young adults. Amy Gesenhues on October 24, 2019 Gen Z — young adults currently ranging in age from 18 to 24-years-old — is a powerful consumer block. The group spends an estimated $143 billion a year and … Continue reading Want to connect with the Gen Z crowd? Don’t shy away from social issues
How Businesses Need To Adapt Their Training to Make Way for Generation Z
Aashish Sharma — October 20, 2019 Follow @ineedseo Historically speaking, society has a way of stereotyping generations into pigeonholes for the neatness of media reports. In truth; each generation contains a plethora of differences even between themselves, let alone between each other. Businesses will always need to adapt to suit the skills and training needs … Continue reading How Businesses Need To Adapt Their Training to Make Way for Generation Z
What Marketers Need to Know About Gen Z Social Media Habits
Grayson Kemper — July 23, 2019 Follow @g__kemp — July 23, 2019 Nearly all social media users over the age of 18 log onto Facebook at least once a week, according to a recent survey by The Manifest. Members of Generation Z, though, are changing the status quo. Broadly defined as ages 7-22, Gen Z … Continue reading What Marketers Need to Know About Gen Z Social Media Habits
Gen Z shoppers offer new hope for the mall
76% believe physical stores provide a better shopping experience. Greg Sterling on May 22, 2019 at 9:09 am Thousands of traditional retail stores have closed since 2010, with many more closings anticipated in 2019. These often-cited statistics support the notion that we’re in the midst of a “retail apocalypse.” And like some prehistoric species, the … Continue reading Gen Z shoppers offer new hope for the mall
Get Ready for Gen Z: 4 Benefits They Want Most
Kimberly Zhang — April 29, 2019 — April 29, 2019 This month, millions of Generation Zers will graduate college. As some of the first members of their generation — the youngest of whom were born in 1996 — to enter the workforce, they’ll give employers a crash course in what digital natives want in a … Continue reading Get Ready for Gen Z: 4 Benefits They Want Most
How to Engage Gen Z in the Contact Center
Cathy Biddulph — April 2, 2019 — April 2, 2019 Quick, is Gen Z old enough to work yet? No checking Wikipedia… Answer: Yes. While there is a bit of a gray area between where exactly Millennials stop and Gen Z starts, demographers pretty much agree that the starting birth years for Gen Z are … Continue reading How to Engage Gen Z in the Contact Center
The Dangers in Leading Your First Gen Z Hires
John Hall — March 12, 2019 Follow @JohnHallCOMO — March 12, 2019 Businesses tend to treat Generation Z like Millennials at their own peril. The latest generation to join the workforce is more than just a younger breed of those who came before. They are hungrier, more technologically savvy and less forgiving of leaders who … Continue reading The Dangers in Leading Your First Gen Z Hires
Is GenZ Ready To Take The Entrepreneurial Reins? [Infographic]
Brian Wallace — December 17, 2018 Follow @nowsourcing — December 17, 2018 The American dream tells us that if we do everything right there’s no way we could possibly fail – but Gen Z knows better. Born from 1996, raised during the Great Recession and the student loan crisis, Get Z has learned much during … Continue reading Is GenZ Ready To Take The Entrepreneurial Reins? [Infographic]
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