Rob Press — December 26, 2019 In theory, we are all very aware of how important feedback is. In practice, the sheer amount of work we need to get through on a daily basis often prevents us from thinking about delivering and requesting feedback from others. With the workplace undergoing more dramatic and turbulent changes, … Continue reading The Importance of Regular Feedback
J. Kevin McHugh — December 4, 2019 A huge part of your job as a leader is to help people grow and succeed. Delivering feedback — both positive and negative — is a critical part of employee growth, and sharing feedback in a way the resonates requires a good deal of self-awareness and skill. For … Continue reading How to Deliver Effective Feedback
Barry David Moore — November 13, 2019 We will all face the issue of criticism and character assassination at work, but there are ways to manage the problem and hopefully come out the other side with our head held high. Ignore it Believe it or not, when people start to talk about you, perhaps even … Continue reading 5 Ways to Deal with Gossip & Haters At Work
Tamra Chandler — November 10, 2019 In my first two blogs on this topic (blog one and blog two), I made the case that it’s time (actually, well past time) to fix feedback and realize the full positive power feedback can bring to us and our organizations. I offered a new definition of feedback and … Continue reading This Isn’t Feedback: Telling Isn’t Trust-Building
Tamra Chandler — October 28, 2019 For many of us, “feedback” is a dirty word that we associate with painful conversations, bias, politics, resentment, and self-doubt. Feedback certainly has a branding problem — a negative reputation we’ve collectively built one lousy experience at a time. It isn’t that we all set out with bad intentions; … Continue reading This Isn’t Feedback: 4 Things You Think Are Feedback, But Actually Aren’t
Tobin Lehman — September 30, 2019 Follow @gonewnorth Giving feedback is hard. It’s especially hard when the feedback that’s required isn’t easy itself – when it pushes into areas that are uncomfortable or requires facing up to the fact of underperformance. But giving feedback is necessary, especially in executive roles; the difficult duties of direction … Continue reading How to Give Courageous Feedback That Gets Results
Chris Conlin — September 19, 2019 — September 19, 2019 Product Owners have a tough job. I was in a Sprint Review recently where the Scrum Team had some stakeholders talking about an idea they thought was excellent. So, like any studious Product Owner, they immediately typed up the idea and added it to their … Continue reading Not All Feedback is Created Equal!
Max Benz — September 20, 2019 — September 20, 2019 As a project manager, it’s your job to make sure that your client is happy and that his or her project is moving in the right direction. So it’s essential to make sure you have a strategy for collecting feedback that will keep your clients … Continue reading How to Use a Client Feedback Form to Get Better Feedback
Bonnie Harris — September 4, 2019 Follow @waxmarketing — September 4, 2019 geralt / Pixabay Ever since the birth of the internet, consumer feedback on businesses have increased in quantity and importance. Online reviews expose the experiences—both positive and negative—of real customers to everyone. This means the perception of every single customer matters. Responding to … Continue reading Tips for Responding to Negative Reviews on Yelp and Google
Brands are at the mercy of third-party review management sites so it’s important to monitor and manage this process as best you can. Ben Wood on August 28, 2019 Update: This article was updated on Aug. 30 to clarify that Google may suspend businesses in extreme cases of gating (self–managing) GMB reviews. Whether it’s finding … Continue reading The importance of an effective review management workflow
