by Jacob Shriar July 5, 2016 Follow @jacobshriarJuly 5, 2016 Engaged employees will work harder for your organization and give discretionary effort. Here are 10 questions that companies should ask themselves if they want to improve their company culture. Personal Growth Personal growth is something that you always need to be offering your team. … Continue reading 10 Employee Engagement Questions Companies Should Ask Themselves
by Christine Marino July 3, 2016 Follow @CmarMarinoJuly 3, 2016 Give up, get motivated and ensure that your processes are in top shape before welcoming your new employees, because 33% of new employees look for new employment within the first 6 months with a company. We’ve come up with 4 innovative ways you can onboard … Continue reading Welcoming Your New Employees: Free Swag, Cookies & More
by Caitlin Zucal June 30, 2016 Follow @Caitlin_ZucalJune 30, 2016 “Thank you for your email – I am currently out of the office and will respond upon my return.” This familiar message is popping up in our inboxes more frequently. It’s summertime and most people are busy planning vacations to the beach, the mountains, or … Continue reading Don’t Let Your Employee’s Knowledge Go On Vacation
by Jennifer Costa June 21, 2016June 21, 2016 It’s wisdom practically as old as the hills: always treat your employees as well as you want them to treat your best customers. And when it comes to ROI, employee engagement is an integral part of driving and maximizing your revenue. It’s difficult, if not impossible, for … Continue reading The ROI of Employee Engagement: 7 Stats You Need to Know
by Jackie Carney June 8, 2016June 8, 2016 It’s no surprise that employee productivity takes a nosedive come June. Warmer weather means that beach trips, baseball games and family barbecues are finally within reach; if only our jobs and responsibilities didn’t hold us back! It’s up to employers and managers to counteract this summer slump … Continue reading Management During The Summer Months: Boosting Employee Engagement
by Brian Neufeld May 18, 2016 Follow @briantneufeldMay 18, 2016 My role as a fractional CMO has me occasionally interviewing marketing professionals for vacant positions for my clients. The past week was filled with reviewing about 50 resumes and talking to a dozen candidates for a marketing coordinator position. While the hiring process is time-consuming, … Continue reading Is it “We” or is it “Me”?
by Jim Haudan May 11, 2016 Follow @jhaudanMay 11, 2016 Almost eight years ago, during one of the toughest economic times most people had experienced, I wrote an article discussing how organizations and leaders can successfully navigate through those difficult periods, like significant financial shifts in the marketplace and corporate change. Since then, there have … Continue reading 5 Steps for Engaging Employees Through Challenging Times or Corporate Change
by Ryan Scott May 4, 2016 Follow @causecastMay 4, 2016 Pssst…did you know your employees are talking about you online? According to a Weber Shandwick study, 50 percent of employees post messages, pictures or videos in social media about their employer, part of a growing movement of employee activism that is opening up new opportunities … Continue reading 4 Ways Your Employees’ Cell Phones Help Them Volunteer
by Scott Magdalein April 5, 2016April 5, 2016 When I was 23, I joined a new company in a new role for the first time since I started driving forklifts in college to make ends meet. It was overwhelming. I had to learn a thousand things, fast. Learning all the new policies and procedures was … Continue reading The Ultimate Guide to Training New Employees for Success
by Suzanna Colberg March 2, 2016March 2, 2016 For large enterprises like contact centers, employee attrition is often viewed as an unavoidable cost of doing business. With high volumes of customers to deal with in a limited amount of time, call centers can be challenging environments, and it takes employees with the right set of … Continue reading Employee Attrition Is the Symptom, Not the Problem
