Richard Ruff — April 26, 2017 Follow @saleshorizons— April 26, 2017 After many years of sitting in on sales calls and even more providing feedback to salespeople in sales simulations, we’ve noticed there definitely is variability in the amount and quality of pre-call planning. Pre-call planning improves when someone else is on the call, like … Continue reading The Lost Art of Call Planning
Category Archives: Communication Skills
Manners Please: the Best Way to Say Thank You
Jillian Matlaga — April 25, 2017 — April 25, 2017 This isn’t the first time we’ve covered the thank you topic. Saying ‘thank you’ never goes out of style and we’re always finding new ways to tell our network and customers thank you. Saying “please” and “thank you” were among the first manners that we … Continue reading Manners Please: the Best Way to Say Thank You
The Power of a Positive Word
Mike Paton — April 3, 2017 Follow @mpaton— April 3, 2017 A few weeks ago, during a two-day annual planning session, I witnessed a truly poignant moment. The leadership team was participating in the “One Thing” exercise, designed to improve trust and team health. It requires each leader to provide every other team member with … Continue reading The Power of a Positive Word
Event-oriented vs. always-on: The campaign tactics that work
Whether you’re an e-commerce advertiser focused on specific events or you’re looking to drive consistent revenue throughout the year, columnist Andrew Waber discusses the strategies that will help increase your ROI. Andrew Waber on March 1, 2017 Photo by LendingMemo and used here via the Creative Commons license E-commerce-focused advertisers can be segmented into … Continue reading Event-oriented vs. always-on: The campaign tactics that work
What is a CTI Server?
Patrick Hogan — February 2, 2017 Follow @growtenfold— February 2, 2017 When you are working towards improving your sales team’s productivity, it will get technical at some point. We’re talking about servers and ports, and whether it’s better to have your data on-site or to use the cloud. And, this is just the tip of … Continue reading What is a CTI Server?
How to: Follow Up After Attending a Conference
Zvi Band — January 30, 2017 — January 30, 2017 It’s been a week since Inman Connect – one of the top conferences for real estate technology. To no surprise, while there’s amazing content on stage, the main attraction is the conversations. But the real work of a conference is after. We know that the … Continue reading How to: Follow Up After Attending a Conference
Learning How to See
Taylor Pearson — January 25, 2017 Follow @TaylorPearsonMe— January 25, 2017 Should I Start A Blog? Last week, I convinced two people to start blogs. Any week I convince someone asking “should I start a blog” is a good week. I finally realized why I try to convince people to start blogs after I heard … Continue reading Learning How to See
Communication: A Crucial Aspect of a Startup’s Identity and Success
Dan Radak — January 20, 2017 Follow @DanRadak— January 20, 2017 Brand identity is the bedrock of any startup’s success. It is a guiding beacon for business strategies, and practices, but also for customers who weigh their options in the market. You can also think of brand as a compass, which allows organizations to navigate … Continue reading Communication: A Crucial Aspect of a Startup’s Identity and Success
3 Ways to “Get Out the Vote” for Business Messaging
Jim Karrh — January 17, 2017 — January 17, 2017 Quite the election cycle, wasn’t it? We saw the importance of getting out the vote—of getting potential voters to not only intend to cast their ballots a certain way but also to follow through with their behavior. We also saw how unpredictable it can be … Continue reading 3 Ways to “Get Out the Vote” for Business Messaging
5 Tools Startups Should Use to Effectively Communicate with Staff and Clients
Terry Smith — January 3, 2017 — January 3, 2017 When it comes to starting your own business, there is a lot to consider… The location of your office, the makeup of your team, how you plan on attracting potential clients, and much more. Usually, there is a detail startups forget about – it’s communication. … Continue reading 5 Tools Startups Should Use to Effectively Communicate with Staff and Clients