August 21, 2026 The bots already won the front door BY Pete Pachal That’s my clearest takeaway after reading the first section of the latest State of the Bots report from TollBit, which builds payment rails between publishers and AI crawlers. In it, People Inc.’s Chief Innovation Officer, Jonathan Roberts, outlines the company’s approach to AI … Continue reading The bots already won the front door
Category Archives: AI Bots
How to fight bias in your AI models
How do you correct your data when the problem is including demographics that have long been excluded from standard consumer opportunities? Constantine von Hoffman on January 22, 2024 “Garbage in, garbage out” is one of the fundamental tenets of computing. GIGO was coined back when punchcards were used for programming, but it is a fact … Continue reading How to fight bias in your AI models
CEO Fires 90% of Staff, Replaces Them with AI Bot
CEO Fires 90% of Staff, Replaces Them with AI Bot John Boitnott / Jul 12, 2023 Many aspects of running a business now depend on AI, and customer service is no different. Due to their versatility and efficiency, AI-powered customer support bots have grown in popularity in recent years. Companies like Dukaan, an Indian … Continue reading CEO Fires 90% of Staff, Replaces Them with AI Bot