Sarah Hall — October 19, 2017 — October 19, 2017 The staff turnover is one of the biggest problems that contact centers face today. It has a huge impact on the costs and the quality of service. According to the 2016 US Contact Center Decision Makers’ Guide from ContactBabel.com – the Average annual turnover rate … Continue reading Employee Engagement Techniques for Contact Centers to Reduce High Turnovers
Saher Naseem — December 9, 2016 Follow @SaherNaseemD— December 9, 2016 SaaS businesses are vividly taking over a massive part of the economy. This change has possible due to technology, as it has now become easier and cheaper than ever before to develop software. With over 3.5 billion users having access to the internet, the … Continue reading Here’s How These Strategies Can Help SaaS Startups to Generate Huge Turnovers
