Salesforce launches telecom-specific AI agents to reduce churn, speed quoting and turn service moments into new revenue opportunities. By Constantine von Hoffman February 26, 2026 • Salesforce introduced Agentforce for Communications, a set of prebuilt, telecom-specific AI agents designed to turn routine customer interactions into revenue and retention opportunities. The goal is to … Continue reading Salesforce targets telecom churn with AI agents
UK targets unlicensed gambling sponsors in major sports crackdown Suswati Basu The UK government is preparing to tighten the rules on who can sponsor the country’s biggest sports teams, with ministers setting out plans to stop unlicensed gambling companies from striking sponsorship deals with clubs, including those in the Premier League. Culture Secretary … Continue reading UK targets unlicensed gambling sponsors in major sports crackdown
Oregon class action lawsuit targets Kalshi over alleged illegal sports betting platform operations Suswati Basu Prediction market company Kalshi is now battling a string of class action lawsuits that accuse it of operating what amounts to unlicensed sports betting. The cases, filed in several states, argue that the company’s online trading platform crosses … Continue reading Oregon class action lawsuit targets Kalshi over alleged illegal sports betting platform operations
Lamont bill targets prediction markets after Connecticut sports wagering enforcement actions Suswati Basu Connecticut Governor Ned Lamont is pushing to tighten oversight of prediction markets, rolling out a bill that would block anyone under 21 from using the platforms or seeing ads aimed at them. The proposal lands as state regulators are already … Continue reading Lamont bill targets prediction markets after Connecticut sports wagering enforcement actions
Strategic pivot or performative allyship? Unpack the implications of scaling back DEI initiatives on corporate values and public trust. Jay Mandel on February 14, 2025 Target’s decision to scale back its diversity, equity and inclusion (DEI) initiatives — including its flagship “Belonging at the Bullseye” program — feels like the ultimate irony. A company … Continue reading Target’s DEI retreat: Inclusivity was never more than a marketing stunt
Google Searches, Android Have Become Bigger Targets For Malvertising by Laurie Sullivan , Staff Writer @lauriesullivan, December 2, 2024 Tech support scammers last month targeted eBay customers in the U.S. by way of fraudulent Google ads. In a few separate searches, Malwarebytes Labs identified multiple sponsored results created from at least four different advertiser accounts. Malvertising — … Continue reading Google Searches, Android Have Become Bigger Targets For Malvertising
Ramping up AI-powered tools and collaboration, Canva sharpens focus on enterprises for its next decade. Small teams feel the pinch. Chris Wood on September 25, 2024 Digital design and collaboration platform Canva hopes a recent price hike won’t hurt it with SMBs as it challenges Adobe in the enterprise market. “While enterprise users are … Continue reading As Canva targets enterprises, it risks losing SMBs due to higher prices
The DOJ says Google used anticompetitive tactics to get its huge market share. People using the market aren’t so sure. Constantine von Hoffman on September 6, 2024 On Monday, Google and the Justice Department will begin their second antitrust trial of the year. The tech giant lost the last case, which was about monopolistic … Continue reading US vs. Google, round 2: Government targets digital ad business
July 01, 2024 UN: Only 17% of global targets to improve life are achievable by 2030 According to the report, nearly half the targets show minimal or moderate progress and over one-third are stalled or regressing. BY Associated Press The United Nations warned Friday that only 17% of its 169 targets to improve life for the … Continue reading UN: Only 17% of global targets to improve life are achievable by 2030
March 14, 2024 Target’s new budget brand deserves better branding Target has a reputation for making affordably priced products look expensive. So why does its latest brand look so cheap? BY Elizabeth Segran A key to Target’s success has been to make affordably priced products feel expensive. The retailer, which generated $107.4 billion in revenue last year, … Continue reading Target’s new budget brand deserves better branding
