Nicole Blanckenberg — March 17, 2020 Good news, eCommerce superstars, Google 3D Search View for eCommerce products is live! AR (Augmented Reality) is already popular on various social platforms and apps, and Google has been hinting at this big change for some time. Google Search’s new ‘View in 3D’ feature means that users with smartphones … Continue reading Google 3D Search View for eCommerce Stores
There’s an underappreciated relationship between online and offline retail. Greg Sterling on January 15, 2020 According to post-holiday sales data, U.S. overall retail sales were flat or up modestly; however, some traditional retailers saw sales declines to varying degrees. By comparison, online sales were up roughly 19% according to data from Mastercard, which said total … Continue reading Why the retailers closing stores probably won’t see a major e-commerce uptick
James Glover — January 10, 2020 It’s no secret that digital sales are devouring the traditional brick-and-mortar marketplace. In fact, 2019 marked the first year in history that online retail beat out in-store sales, claiming a total of 12 percent of all transactions worldwide. In light of facts like this, we shouldn’t be surprised to … Continue reading Do Brick-and-Mortar Stores Still Drive Sales? With the Help of Email — Absolutely!
Quick checkout and ‘exceptional’ in-store service represent a winning combination according to GroundTruth consumer survey. Greg Sterling on September 14, 2018 The death of physical retail stores has been greatly exaggerated. Although there have been numerous store closings and bankruptcies, some retailers (e.g., Macys, Target) have recently reported strong earnings and are seeing more … Continue reading Report: Retailers should invest in better service, faster checkout for stores
Mobile Searches For ‘Like’ Brands And Stores On The Rise by Laurie Sullivan @lauriesullivan, September 13, 2018 Google published research on Thursday showing that 61% of shoppers are open to buying from new retailers during the holiday season — and during the 2017 holiday season, nearly half of shoppers did. Trends in mobile searches for … Continue reading Mobile Searches For ‘Like’ Brands And Stores On The Rise
Jared Carrizales — July 12, 2018 Follow @JaredCarrizales— July 12, 2018 Got an online store? Awesome. But have you got what shoppers really want in your store? And by this we don’t mean products. See, it’s simply not enough anymore in 2018 that all you have are products. The customer experience has changed so much, … Continue reading 6 Things Shoppers Want in Online Stores
Study from Blis found that in-store browsing was the number one way consumers discovered new products. Greg Sterling on June 28, 2018 A new survey of 2,000 US consumers from location intelligence provider Blis argues that, contrary to marketers’ perceptions, the dominant way consumers discover new products is in traditional retail stores. At the … Continue reading Report: Stores still critical in consumer purchase journey, above TV and social
Jake Rheude — June 1, 2018 Follow @jakerheude— June 1, 2018 More and more people prefer shopping online rather than in stores in their towns, but that definitely doesn’t mean online shop owners can’t learn a thing or two from their brick-and-mortar companions. Here are just seven things that you can take from malls, shopping … Continue reading 7 Things from Brick-And-Mortar Stores You Should Use in Your Online Store
Nicole Blanckenberg — May 27, 2018 Follow @https://twitter.com/NicoleBlancken — May 27, 2018 Some of you may not know this about me: I am an online store fan through and through. I love researching new stores, building eCommerce strategies and finding new and exciting product trends – not just for the reason of collecting valuable and … Continue reading 4 Simple Mistakes Even the Biggest Online Stores are Making that Cost Sales
Leading e-commerce brands such as Sephora, Jabong, Watchfinder invest heavily in nurturing their customers, which makes it possible for them to receive 76% of the revenue from repeat customers.