Richard Shapiro — July 16, 2018 Follow @RichardRShapiro — July 16, 2018 rawpixel / Pixabay It’s rare that retailers ever talk about or report statistics on repeat customers. Stats are publicized on store over store results, year-by-year. But, that’s it. If you google repeat business, a Bain & Co. study from 2000 pops-up. Yes, the … Continue reading Talking About Repeat Business is Worth Repeating