Brian Wallace September 10, 2020 Mobile communication has never been more important. As we navigate the new normal of the pandemic world, customers are increasingly relying on their mobile devices to communicate with businesses about changes in hours, new rules in place for entering a business or using its services, updates on availability of certain … Continue reading The Growing Importance of Mobile Communication [Infographic]
Brooklin Nash June 21, 2020 How do you use LinkedIn? Unless you’re a sales rep using LinkedIn Sales Navigator on a daily basis, you likely use LinkedIn’s main platform as a social networking tool. Yes, LinkedIn is useful for building your own network. But that’s not all LinkedIn communication is good for. LinkedIn is a … Continue reading How to Leverage LinkedIn Communication on Other Channels
Vince Chiofolo — March 13, 2020 COVID-19, otherwise known as coronavirus, is having an impact. As such, organizations around the world are responding quickly by developing communication management plans to help inform their company constituents of the threats, needs, and risks associated with the pandemic. Here are a few key ways in which you can … Continue reading Leveraging Your Rewards Program for COVID-19 Communication and Awareness
Albert Costill — February 28, 2020 Communicating with your clients or customers isn’t always the easiest of tasks. While a majority of them are awesome, you do encounter those clients who are demanding and overly emotional. Even worse, there are some who are constantly late on paying an invoice. Sometimes, there’s no way around this. … Continue reading Invoice Communication Tips: What to Say to Get Paid Faster
In this era of authenticity, good old-fashioned email is undergoing a renaissance. Len Shneyder on October 9, 2019 at 12:41 pm In December 2010, something unexpected happened: Facebook surpassed Google in terms of website traffic according to The Economist. Over the next few years, the Facebook-dominant phenomenon would repeat in other ways: time spent, usage … Continue reading Email vs. social channels: Who will win over consumers’ communication preferences?
Laura Spawn — September 30, 2019 Follow @virtualvocation Effective communication is important within any organization, but it is especially crucial for companies with geographically dispersed teams. The unique communication challenges that virtual teams face are obvious?: no quick check-ins during the workday or face-to-face meetings to facilitate team building. Communication for virtual teams takes more … Continue reading 7 Executive Tips for Improving Communication within a Remote Company
Brands and consumers are excited about RCS messaging, but without networks and major tech companies on board, adoption is far behind. Jennifer Cannon on August 29, 2019 Often referred to as SMS 2.0, rich communication services (RCS) deliver a media-rich, engaging messaging experience. The solution is an advanced form of SMS messaging which allows users … Continue reading Will Rich Communication Services (RCS) revolutionize business messaging?
Victor Iryniuk — July 11, 2019 Follow @iryniuk — July 11, 2019 Small and mid-size businesses are constantly trying to keep up the pace in the rapidly transforming digital world. They are the first to test the newest lead generating tools or productivity hacks, but many of them neglect the vital part of any business … Continue reading 7 Business Communication Tools Every Entrepreneur Needs
Nicola Els — July 8, 2019 — July 8, 2019 Technology has fundamentally changed the way banks work and, perhaps more importantly, how customers interact with them. While branches still exist, few of us venture into them unless we absolutely have to. And why would we, when we can do almost everything we need to … Continue reading Banking’s Tech Evolution Means Digital Communication is More Important Than Ever
Meg Manke — April 30, 2019 Follow @meg_manke — April 30, 2019 Politics. I mean the ones in the office. The ones that create eye rolls and backbiting. Not to be confused with government politics which consists of…eye rolling and backbiting. Ok, anyhow – you get the point. The real mystery about office politics is … Continue reading How to Avoid Communication Disaster: 4 Proven Tips for Success