Tag Archives: Chargeback

The Chargeback Process: Everything You Need to Know About Chargebacks and How to Win Disputes

Tom-Chris Emewulu September 24, 2021 With chargebacks accounting for a significant chunk of the $ 130 billion projected losses for retailers due to card-not-present fraud by 2023, it’s easy to see why every e-commerce merchant must understand how chargebacks work. It would’ve been easy to write off chargebacks as a cost of doing business if … Continue reading The Chargeback Process: Everything You Need to Know About Chargebacks and How to Win Disputes

The Ultimate Chargeback Response Template For Winning Friendly Fraud Professionally

Tom-Chris Emewulu August 19, 2021 I’m yet to meet any e-commerce entrepreneur that loves the uphill journey of fighting fraudulent chargebacks. It’s a time-consuming process with only 22% chances of success (56 percent average of fraud-related chargebacks disputed multiplied by 40% average win rate). Yet, there are insider secrets that could swing the odds of … Continue reading The Ultimate Chargeback Response Template For Winning Friendly Fraud Professionally

Shopify Payments Chargeback: Here’s How You Win Disputes Without Breaking a Sweat

Tom-Chris Emewulu June 17, 2021 Despite the fantastic benefits, credit card transactions are fraught with risks. There’s the issue of fraud, and then you have customer disputes. Research shows that, on average, 2.59% of all credit card transactions end up in a chargeback. And being one of the major payment gateways, Shopify is not exempt … Continue reading Shopify Payments Chargeback: Here’s How You Win Disputes Without Breaking a Sweat

What You Should Know About Automated Chargeback Management (and How It Works)

Tom-Chris Emewulu March 16, 2021 Industry data puts the savings from automated chargeback management 45% less than manual processes, but that’s not the full story. Before taking a deep dive into the merits of adopting automated chargeback management and how to go about it, let’s make a quick detour. Let’s examine why e-commerce merchants seemed … Continue reading What You Should Know About Automated Chargeback Management (and How It Works)

What is a Chargeback in Simple Terms, and How Can You Mitigate It Effectively?

Tom-Chris Emewulu February 25, 2021 A chargeback is when a customer’s bank forces a reversal of a transaction payment to the merchant, and having excessive chargebacks can sink your business. Imagine that you have an idea of improving people’s lives. And you’ve worked your behind off in translating your vision into fantastic digital commerce. Your … Continue reading What is a Chargeback in Simple Terms, and How Can You Mitigate It Effectively?

Why Real-Time Data Really Matters for Chargeback Management

Ben Bradley — November 7, 2016 Follow @b_bradley— November 7, 2016 When it comes to solving the chargeback management problem for merchants and issuers, it’s not that the data doesn’t exist that would improve the payments ecosystem. What’s missing is access to the right data at the right time. To understand why real-time data is … Continue reading Why Real-Time Data Really Matters for Chargeback Management