Tom-Chris Emewulu November 29, 2021 Simply put, your chargeback ratio is an aggregate of your sales compared to the number of chargebacks you received in a given month. The card brands have different ways of calculating a vendor’s chargeback ratio. However, what’s uniform across the board is that your chargeback ratio is the same as … Continue reading Chargeback Ratio: What Is It and How Do You Calculate It?
Tom-Chris Emewulu September 24, 2021 With chargebacks accounting for a significant chunk of the $ 130 billion projected losses for retailers due to card-not-present fraud by 2023, it’s easy to see why every e-commerce merchant must understand how chargebacks work. It would’ve been easy to write off chargebacks as a cost of doing business if … Continue reading The Chargeback Process: Everything You Need to Know About Chargebacks and How to Win Disputes