Ian JindalSeptember 3, 2015 Click-and-collect will be the death of retail. At least that’s the prevailing view aired in a recent article on the BBC news website. The increasing popularity of click-and-collect, the piece argues, will create huge pressures on retailers that they will struggle to cope with. The pressures it’s talking about are the … Continue reading Clicking Away the Bottleneck, Collecting the Rewards
Category Archives: Productivity
6 Actionable Tips to Increase Productivity Now
Ty RothsteinAugust 31, 2015 Wouldn’t we all like a full day to be 25 or 26 hours long? We always want more time because we feel as if we are not productive enough with the 24 hours we do have. It’s a feeling that I share with you. In 2015, there is an app for … Continue reading 6 Actionable Tips to Increase Productivity Now
Here’s Why That Expert Advice Isn’t Going to Fix Your Meetings
Sabrina AtienzaAugust 31, 2015 A good meeting is efficient, gets to the point and drives results in your team. The problem is many meetings don’t end up like that. They can drag on for hours, and attendees wilt like flowers as point after tangential point blows around the conference table like a tumbleweed. Have a … Continue reading Here’s Why That Expert Advice Isn’t Going to Fix Your Meetings
You’re Not Good Enough to Be Disappointed
James ClearAugust 28, 2015 Dan John is a weightlifting coach. He is well-known in the fitness world for keeping things simple. As regular readers know, simplicity matches up well with my exercise philosophy. (Dan John also has two first names. And you should always fear a man with two first names.) Anyway, I recently heard Dan … Continue reading You’re Not Good Enough to Be Disappointed
Make Digital Disruption Your Biggest Competitive Advantage
Daniel BurrusAugust 26, 2015 In 1983, I identified digital disruption as one of twenty technology-driven Hard Trends that would increasingly shape the future at an exponential rate, and at the same time drive economic value creation. Today, as more and more industries and businesses become disrupted, it is important to understand that digital disruption happens … Continue reading Make Digital Disruption Your Biggest Competitive Advantage
6 Ways to Improve the Efficiency and Productivity of Your Live Chat Agents
Comm100August 26, 2015 The verdict is in from too many sources to count, and they all say that live chat is the most cost effective way to manage support and communicate with website visitors. As good as live chat is, though, it is only as effective as the agents that use it and the way … Continue reading 6 Ways to Improve the Efficiency and Productivity of Your Live Chat Agents
How Do I Become A Morning Person? [Infographic]
Timothy CarterAugust 26, 2015 I’ve always been known as a night owl doing the whole “early bird gets the worm” with my day job. It was a constant battle with night Timothy and day Timothy. These days, you’re more likely to find me waking up at 4 in the morning instead of getting to sleep … Continue reading How Do I Become A Morning Person? [Infographic]
Differentiation, Dissimilarity, Disruption
Dave BrockAugust 25, 2015 Recently, I was being interviewed on value creation and differentiation. I was asked the question, “What’s the difference between differentiation and dissimilarity?” The question caused me to pause for a moment. Frankly, I hadn’t thought about it before, but the more I thought, it’s an important distinction for sales people and … Continue reading Differentiation, Dissimilarity, Disruption
How To Be Happy At Work: 10 Simple Tips That Work
Jacob ShriarAugust 25, 2015 Do you want to learn how to be happier at work? Here are 10 simple things that you can do that are proven to work. This infographic was crafted with love by Officevibe, the engagement software showing you how to be happy at work. Eat Healthy At Work The link between … Continue reading How To Be Happy At Work: 10 Simple Tips That Work
How To Be an Effective Change Agent
Eric DouglasAugust 25, 2015 By definition, leaders are change agents. Whether it’s launching a new program, entering a new market, or restructuring an organization, leaders have to navigate complex change. To do this well, it’s useful to think about the fact that change needs to be managed effectively at three different levels: the strategic level, … Continue reading How To Be an Effective Change Agent