James ClearAugust 28, 2015 Dan John is a weightlifting coach. He is well-known in the fitness world for keeping things simple. As regular readers know, simplicity matches up well with my exercise philosophy. (Dan John also has two first names. And you should always fear a man with two first names.) Anyway, I recently heard Dan … Continue reading You’re Not Good Enough to Be Disappointed
Category Archives: Productivity
Make Digital Disruption Your Biggest Competitive Advantage
Daniel BurrusAugust 26, 2015 In 1983, I identified digital disruption as one of twenty technology-driven Hard Trends that would increasingly shape the future at an exponential rate, and at the same time drive economic value creation. Today, as more and more industries and businesses become disrupted, it is important to understand that digital disruption happens … Continue reading Make Digital Disruption Your Biggest Competitive Advantage
6 Ways to Improve the Efficiency and Productivity of Your Live Chat Agents
Comm100August 26, 2015 The verdict is in from too many sources to count, and they all say that live chat is the most cost effective way to manage support and communicate with website visitors. As good as live chat is, though, it is only as effective as the agents that use it and the way … Continue reading 6 Ways to Improve the Efficiency and Productivity of Your Live Chat Agents
How Do I Become A Morning Person? [Infographic]
Timothy CarterAugust 26, 2015 I’ve always been known as a night owl doing the whole “early bird gets the worm” with my day job. It was a constant battle with night Timothy and day Timothy. These days, you’re more likely to find me waking up at 4 in the morning instead of getting to sleep … Continue reading How Do I Become A Morning Person? [Infographic]
Differentiation, Dissimilarity, Disruption
Dave BrockAugust 25, 2015 Recently, I was being interviewed on value creation and differentiation. I was asked the question, “What’s the difference between differentiation and dissimilarity?” The question caused me to pause for a moment. Frankly, I hadn’t thought about it before, but the more I thought, it’s an important distinction for sales people and … Continue reading Differentiation, Dissimilarity, Disruption
How To Be Happy At Work: 10 Simple Tips That Work
Jacob ShriarAugust 25, 2015 Do you want to learn how to be happier at work? Here are 10 simple things that you can do that are proven to work. This infographic was crafted with love by Officevibe, the engagement software showing you how to be happy at work. Eat Healthy At Work The link between … Continue reading How To Be Happy At Work: 10 Simple Tips That Work
How To Be an Effective Change Agent
Eric DouglasAugust 25, 2015 By definition, leaders are change agents. Whether it’s launching a new program, entering a new market, or restructuring an organization, leaders have to navigate complex change. To do this well, it’s useful to think about the fact that change needs to be managed effectively at three different levels: the strategic level, … Continue reading How To Be an Effective Change Agent
Stop The Interruptions! Marketing In The Age Of The Always-On Consumer
The growth of the Internet of Things is bringing marketers unprecedented opportunities, says columnist Kevin Lindsay. But he warns it also increases the likelihood of getting it wrong. Kevin Lindsay on August 24, 2015 Let me set the scene: It’s 6:30 p.m. on a Tuesday night. I’m home, my wife’s home, my kids are home. … Continue reading Stop The Interruptions! Marketing In The Age Of The Always-On Consumer
Human Performance (And Productivity), the Peter Principle and Hierarchiology
Kevin LawrenceAugust 24, 2015 The Peter Principle, a premise determined by Laurence J Peter – is that anything that works will be used in progressively more challenging applications until it fails. This is ‘the Generalised Peter Principle.’ Based on observation of human behaviour, it was determined that there is normally the temptation to use what … Continue reading Human Performance (And Productivity), the Peter Principle and Hierarchiology
Stop Being a Victim of Analysis Paralysis – Just Do It
Chris WardenAugust 24, 2015 Three months ago, a young tech startup in San Antonio began mining data to improve their marketing efforts, products and services. The fruits of their labor – a rag-tag collection of reports and documents – lay strewn across their desks and laptops. They thought all the answers were right there, everything … Continue reading Stop Being a Victim of Analysis Paralysis – Just Do It