by Suzanna Colberg May 5, 2016May 5, 2016 One of the most important decisions your company makes begins and ends with the individuals you place in frontline leadership positions. Frontline managers are an integral part of building your customer experience through handling the complexities of managing an increasingly diverse workforce, being more responsive to customers, … Continue reading 5 Important Leadership Skills to Nurture in Your Frontline Managers
by Daniel Stewart April 30, 2016 Follow @stewartleaderApril 30, 2016 “If you want to go fast, go alone. If you want to go far, go together.”– African Proverb Today, roughly 70% of businesses change efforts aren’t successful. This means that 70% of the well intentioned efforts to transform businesses, improve customer experience and redesign operations … Continue reading Smart Leaders Follow This Formula for Change
by Daniel Stewart April 29, 2016 Follow @stewartleaderApril 29, 2016 The success of executive teams rests with each member knowing two things: what they need to achieve, and how they will achieve it. The first part is about purpose and identity — what results the team needs to accomplish. The second describes the rules of … Continue reading How to Create a High Performing Executive Team
by Roee Ganot April 27, 2016April 27, 2016 You are going to hear a lot about intent driven data right now. It’s the top focus for Internet marketing — and for good reason. Intent driven data tracks customer movements online so you can learn what items or services they are interested in or may need. … Continue reading What the Top Intent-Based Leadership Can Teach You
by Paul Keijzer April 26, 2016 Follow @Paul_KeijzerApril 26, 2016 Giving a sense of meaning is becoming more and more important to attract and engage talent. We all want our work to matter. One of the most powerful motivators is knowing that you are making a difference in the world. Of course you can work … Continue reading Are You Helping Your Team Make a Difference in the World?
by Daniel Stewart April 26, 2016 Follow @stewartleaderApril 26, 2016 Several years ago, I was facilitating a talent review meeting with a room full of executives. After hours of great dialogue, we all settled on where their people fit on the 9 box talent grid. The leaders were engaged in the process and were excited … Continue reading 3 Conversations You Need To Have With Your Employees Right Now!
by Peter Stark April 23, 2016 Follow @peterbstarkApril 23, 2016 As leaders, we all experience stressful, less-than-stellar days at work. Even so, it is our job to realize that our attitudes have a significant impact on the people around us, and to approach tough situations with an attitude that motivates and inspires our team members. … Continue reading The Chameleon Effect and the Power of Your Attitude
by Eric Douglas April 22, 2016 Follow @LeadingResourceApril 22, 2016 When employees feel high levels of trust, they feel a sense of calm happiness. They take pride in their work, they communicate openly and honestly, and to the extent they can, they think of themselves as stewards, running the business like they own it. A … Continue reading 4 Leadership Competencies That Build Trust
by David Kiger April 19, 2016 Follow @davidkigerApril 19, 2016 An effective CEO is an authentic CEO. Earning trust and credit with managers and employees can strengthen the bonds within a business. And honest, open communication goes a long way toward that goal. Here are a few tips and benefits for business leaders to develop … Continue reading CEOs Should Strive For Authenticity in Dealing With Employees
by Rado Kotorov April 16, 2016 Follow @rado_kotorovApril 16, 2016 Technology’s ability to deliver a competitive advantage is driving digital transformation in nearly every industry. From healthcare to manufacturing, it’s hard to find an area of business that hasn’t been affected by sensors, digital records, or automation. But what does this mean? We’re on the … Continue reading Leadership for the Future: What Does Tomorrow Look Like?
