The Laughing Emoji: Got It! by Ray Schultz , Columnist, November 24, 2017 H.L. Mencken posited that if Germany is the land of metaphysics and France is the land of amour, then America is the land of mirth. That belief has been confirmed by a Facebook study that explores, among other things, the emojis sent … Continue reading The Laughing Emoji: Got It!
Miranda Marquit — September 28, 2017 — September 28, 2017 geralt / Pixabay We often think of one type of intelligence when we talk about “smarts.” However, book learning isn’t everything. Being smart intellectually isn’t going to be the only thing that allows you to be successful as a business owner. While it helps to … Continue reading Why You Need to Develop Emotional Intelligence to Be Successful
How do you build loyal brand advocates? Contributor Jim Dicso says it’s all about stepping up your customer experience efforts to give your brand a competitive advantage. Jim Dicso on August 25, 2017 If you could generate six times your revenue, would you? For marketing executives, this question is a no-brainer. The challenging part … Continue reading Why emotion is crucial to create brand advocates — and what you can do about it
Shawn Overcast — June 30, 2017 Follow @sovercast — June 30, 2017 Not long ago, promotions went to employees with the most technical expertise. Companies bent over backward to gain specialized industry knowledge, so it made sense to promote based on its merit. But the times, as they say, are a-changin’. At a certain point … Continue reading 3 Benefits of Emotional Intelligence for Today’s Business Leaders
Jessica Collins — February 9, 2017 — February 9, 2017 We have seen emotion at work: occasionally someone cries or yells, and we often pity them but worry about their ability to do their job if they are so emotional. Our advice to them: “Don’t be so sensitive.” Of course, we ourselves are rational and … Continue reading 3 Practical Ways to Help Employees Benefit from Emotions
Peter Cartier — January 26, 2017 Follow @PeterCarti3r— January 26, 2017 Do your people feel connected to the company’s success? If you’re not fostering emotional connections with your employees, you’re setting your team up for failure. Too often, the only emotional response felt by frontline employees is that of concern over their personal future and … Continue reading Engagement Strategies To Emotionally Connect with Employees
by Ken Sterling March 28, 2016 Follow @ken_sterlingMarch 28, 2016 Everyone, from the best keynote speakers to company leaders or a customer service representative, can harness emotional intelligence (EQ) to build stronger and deeper connections between you and your audience. Let’s presume most companies have similar abilities to compete within their industry. Each has the … Continue reading 5 Ways to Boost Your Emotional Intelligence in the Workplace
Major media agency MediaCom announced today that Realeyes’ emotional tracking with facial detection and analytics is now an integrated part of its content testing and media planning. Barry Levine on January 12, 2016 at 2:25 pm Focus groups, online questionnaires and standard video recordings are so — you know — last century. A new announcement … Continue reading Marketers, Welcome To The World Of Emotional Analytics
Bryan KramerOctober 26, 2015 For decades, a lot of emphasis has been placed on understanding an employee’s intelligence quotient (IQ)-referring to that set of cognitive abilities that allows us to acquire knowledge and to solve problems. But in business (as in life) if you only focus on this part of an individual, you are missing … Continue reading How Successful Companies Create Emotional Intelligence
