OpenAI appears to be testing ChatGPT ads, with new Android clues and a user report hinting that the rollout may be getting close. Danny Goodwin on December 2, 2025 OpenAI is reportedly nearing the launch of ads in the ChatGPT Android app, according to recent code findings. Meanwhile, one user says an ad has … Continue reading Android code reveals OpenAI’s plans as user reports first ChatGPT ad
Attitudes toward AI-powered customer service are shifting, but age and industry are important factors. MarTechBot on October 20, 2025 In MarTech’s “MarTechBot explains it all” feature, we pose a question about marketing to our very own MarTechBot, which is trained on the MarTech website archives and has access to the broader internet. Q: Do … Continue reading Do consumers really want to talk to bots?
Google Gemini chatbots are coming to a customer service interaction near you Best Buy, IHG Hotels and other companies are making their own Gemini-powered chatbots. Mariella Moon Tue, Apr 9, 2024 Google More and more companies are choosing to deploy AI-powered chatbots to deal with basic customer service inquiries. At the ongoing Google Cloud … Continue reading Google Gemini chatbots are coming to a customer service interaction near you
In a new survey, Infobip finds Americans swiping right for their chatbots. Kim Davis on February 14, 2024 Over 50% of Americans aged 35 to 44, and 20% of Americans overall, have flirted with a chatbot. Chatbots have become, not just sources of information, but sources of companionship. That’s the finding from a new survey … Continue reading Chatbot, please be my Valentine
See how the MarTechBot responds to a prompt and how the prompt can be improved. Today: personalization and real-time interaction management. MarTechBot on November 27, 2023 Best of the Chatbot showcases MarTechBot’s responses to prompts submitted by readers. The language model is based on content from MarTech embedded on top of ChatGPT. The editors of MarTech selected … Continue reading Personalization and real-time interaction management: Best of the Chatbot
By Ruth Zive November 24, 2023 As we come to the end of a year marked by hype and turmoil, it’s becoming more and more clear that artificial intelligence isn’t magic. No amount of holiday wishing will suddenly give AI the power to put the perfect gift under the Christmas tree—or fuel meaningful automated … Continue reading Supplement the call center with a chatbot this holiday season
Mozilla’s Future In Chatbots, Large Language Models by Laurie Sullivan , Staff Writer @lauriesullivan, November 17, 2023 Saoud Khalifah, founder of Fakespot and director at Mozilla, hacked through his teenage years, worked as a software engineer at companies like Goldman Sachs, and eventually built a data analytics company that uses artificial intelligence (AI) to identify fake reviews, unreliable … Continue reading Mozilla’s Future In Chatbots, Large Language Models
Chatbots: Traffic For Newcomers Up 11.2% While Others Stall, As Companies Ban Use by Laurie Sullivan , Staff Writer @lauriesullivan, August 11, 2023 U.S. workers are turning to ChatGPT to help with basic tasks despite fears that have led employers such as Apple, Microsoft, Google, Samsung, Verizon and many others to ban its use on work … Continue reading Chatbots: Traffic For Newcomers Up 11.2% While Others Stall, As Companies Ban Use
We trained ChatGPT on our content and turned our website into a chatbot to help us understand what all this AI stuff means for marketers. Marc Sirkin on April 28, 2023 OpenAI’s release of ChatGPT got everyone in the tech world thinking, ourselves included, about its impact on everything. We started to wonder, and ask … Continue reading We turned MarTech into a chatbot. This is what we’ve learned (so far)
Ticketmaster knows it has a bot problem, but it wants Congress to fix it Billy Steele In November, millions of Taylor Swift fans logged on to Ticketmaster hoping to scoop up tickets to arguably the most-anticipated tour of 2023. When the time came, the site crashed, rendering verified users unable to purchase admission to … Continue reading Maggie Rogers thwarts ticket bots with in-person sales
