Category Archives: Business Process

Weaving processes together: Pega’s outlook

From engaging under-served customers, to emphasizing ethical AI, center-out architectures, and addressing the distributed work environment. Kim Davis on October 1, 2020 With its announcement this week of Value Finder, customer engagement platform Pega aims to help brands drive value from under-served customers. While messaging core customer segments about current products, brands can overlook the … Continue reading Weaving processes together: Pega’s outlook

How to Employ the Power of the Debrief Process

Laura Patterson — May 15, 2020 You’re probably familiar with the concept of the post-game analysis. A post-game analysis is part of the debrief process that serves as an opportunity to evaluate performance, identify opportunities for improvement, optimize strategies, and revise processes if necessary. The debrief can be used to analyze and improve any effort … Continue reading How to Employ the Power of the Debrief Process

8 Steps to Create Winning Business Proposals for Your Prospects

Brett McHale — March 16, 2020 Any individual who owns or manages a small marketing agency will know that the process of crafting a proposal to a potential client is a task that can be perfected—and, even better, easily duplicated. Although mastering the entirety of agency sales takes practice and experience, understanding how to properly … Continue reading 8 Steps to Create Winning Business Proposals for Your Prospects

Iterative is Not Necessarily Incremental

Thomas Schissler — February 12, 2020 The terms “iterative” and “incremental” are used so frequently and naturally in the context of agile that their meaning is no longer challenged. Sometimes the two terms have even become synonymous. Agile development is often referred to as an iterative-incremental process. This term already suggests that they are actually … Continue reading Iterative is Not Necessarily Incremental

What is the Business Case for Selection Assessments?

Darleen DeRosa — December 18, 2019 Follow @onpoint_llc Hiring the wrong candidate can set an organization back significantly in terms of time and money. Given the high stakes of the selection process, many companies have taken to using pre-employment assessments to provide more data on candidates in the hope that this information will allow them … Continue reading What is the Business Case for Selection Assessments?

The Complete Beginner’s Guide to Workflow Management

Sylvia Moses — October 1, 2019 Workflow management is a crucial part of organizing and optimizing projects. Learn everything you wanted to know about workflows in this guide. What do project managers love even more than on-time and under-budget delivery? Workflows. Workflows bring much needed order and predictability to the project management process. If you … Continue reading The Complete Beginner’s Guide to Workflow Management

Better Business Decisions Start With Better-Informed Leaders

Kaan Turnali — September 26, 2019 Follow @kaanturnali rawpixel / Pixabay Digital transformation brings about an incredible opportunity for fostering a data-driven culture and enabling faster, better-informed decision making. Although data’s role in making better-informed business decisions is undeniable, more data does not necessarily guarantee better business decisions. Fueled by advances in technology and a … Continue reading Better Business Decisions Start With Better-Informed Leaders