Tag Archives: Cook

This one comment from Tim Cook just cost Apple $490 million

  March 15, 2024 This one comment from Tim Cook just cost Apple $490 million A class-action lawsuit alleging that Cook’s 2018 call with investors was ‘misleading’ has netted a massive settlement. BY Sarah Bregel When you’re the CEO of a multibillion-dollar corporation, your words have weight. As Apple chief executive Tim Cook just found out, … Continue reading This one comment from Tim Cook just cost Apple $490 million

Elon Musk says he and Tim Cook ‘resolved the misunderstanding’ about Twitter’s iOS app

Elon Musk claims Apple has ‘threatened to withhold’ Twitter from the App Store   Karissa Bell @karissabe Elon Musk has taken aim at Apple’s App Store policies amid claims that the company has “threatened to withhold” Twitter from its store. According to Musk, Apple “won’t tell us why” it has issues with Twitter. In subsequent … Continue reading Elon Musk says he and Tim Cook ‘resolved the misunderstanding’ about Twitter’s iOS app

9 Customer Service Phrases That Pressure Cook Problems (and What to Say Instead!) [Infographic]

Matt BagliaOctober 16, 2015 Let me be straight with you, customer service is no picnic. It can be mentally, emotionally, and sometimes even physically taxing. Sure, the positive experiences far outweigh the negative ones. But, at the same time, disgruntled customers also know how to leave a permanent impression. For some, customer service and support … Continue reading 9 Customer Service Phrases That Pressure Cook Problems (and What to Say Instead!) [Infographic]