GenAI Knowledge Buddy aims to pull together content from siloes across the enterprise using ordinary language prompts. Kim Davis on January 24, 2024 Pega, the CRM and BPM software company, announced the launch of GenAI Knowledge Buddy, to generate answers for employees and customers based on a synthesis of content distributed across enterprise knowledge bases. … Continue reading Pega launches new AI buddy
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Why Content Is A Cold Caller’s Best Buddy [Infographic]
By Dan Fogarty, Published November 8, 201 Politicians, used car salesmen, cold callers. What do they all have in common? Well, they’re the butt of lots of joke, and most people will do almost anything to avoid interacting with them. See, more often than not, the value they claim to deliver never comes to fruition—not … Continue reading Why Content Is A Cold Caller’s Best Buddy [Infographic]