By Samantha Leal May 03, 2023 “Do you know Spanish?” It’s a question I’m all too familiar with at work—and I know what comes next: “What does this mean?” “Is this the right word?” or even: “Can you translate this bit of copy?” (To be clear: I can’t. Though I’m Latina, my Spanish is … Continue reading Stop asking bilingual employees to translate your work. It’s not their job
By Stephen Magli December 10, 2022 Within the past few years, the percentage of employees who quit their jobs has reached the highest levels in at least 20 years. This trend, along with quiet quitting, has been accelerated by the pandemic. According to a study from Pew Research Center, low pay (63%), no opportunities … Continue reading POV: I’m a CEO who hasn’t had an employee quit in 5 years—here’s how
By Ankita Bilolikar Callahan December 04, 2022 The term “quiet quitting” has gone viral. What began as a TikTok trend, has worked its way into workplaces across the country. Chances are you’ve read about it, either as the idea that people are underperforming at work or that they are simply trying to maintain a … Continue reading Why employee satisfaction isn’t enough for employee engagement
Empowered Execution Keeps Employees Happy (And Makes Work Easier) Brad Anderson / 03 Oct 2022 Today’s employees aren’t content to see work as a transactional relationship. The idea of putting in hours in exchange for a paycheck doesn’t keep them satisfied. Instead, it spreads the seeds of discontentment that lead to presenteeism, absenteeism, and … Continue reading Empowered Execution Keeps Employees Happy (And Makes Work Easier)
By alex brown October 05, 2022 “Forever chemicals” are everywhere. The thousands of chemicals in the group known as perfluoroalkyl and polyfluoroalkyl substances, or PFAS, are found in cookware, packaging, cosmetics, clothing, carpet, electronics, firefighting foam, and many other products. The chemicals, which do not naturally break down, are so widespread that they’re found … Continue reading ‘It’s the government’s job to protect people’: States are finally starting to ban ‘forever chemicals’
By Marcus Baram May 14, 2022 After decades of decline in overtime pay, the Biden administration is considering action to sharply expand access in a time of high inflation. This is the second article of a four-part series examining the 40-year effort by big business and elected officials to deny Americans extra pay for … Continue reading Other presidents have tried and failed to expand overtime pay. Can Biden succeed?
By David Somers May 12, 2022 Frontline workers are the heartbeat of your organization—the people behind the counter, on the phone, and running day-to-day operations. They are the first to represent a brand and engage with clients, and their interactions have a huge impact on how customers perceive a company. Yet, frontline, hourly, and … Continue reading 3 ways to show frontline employees they matter
By Judith Humphrey March 21, 2022 Good managers are rare. If you’re a manager, you may feel this is an unfair statement, but in today’s digital work world, team members need more support and more positivity from you than ever before. One way to improve your image and relationship with others is to … Continue reading 7 expressions that can kill employees’ trust in managers
Rick Goodman December 3, 2021 Employee burnout has been a contributing factor in the Great Resignation and its crucial for employers to understand how to prevent employee burnout. Let’s examine some of the causes of employee burnout and what we can do to prevent it. How Engagement Staves Off Employee Burnout Everybody knows that you … Continue reading How to Prevent Employee Burnout
Laura Krajewski July 31, 2021 Businesses need to be profitable to keep running. So when talking about money, it can be tempting to cut your budget in a number of places – starting with the paychecks of your entry-level employees. But, what happens when a company underpays their employees? For your call center agents, it … Continue reading Value Your Employees and Pay Them Well to Improve Your Call Center Experience
