Category Archives: Consumer Mamangement

Consumers Want Personalization, But Retailers Just Can’t Seem To Deliver

More than half of retailers struggle to recognize and engage their best customers. Greg Sterling on September 24, 2015 Personalization is a buzzword that means different things to different audiences. Generally it’s presented as a solution to a host of brand and marketer problems. In practice, however, it’s elusive to define and challenging to operationalize … Continue reading Consumers Want Personalization, But Retailers Just Can’t Seem To Deliver

Two Quick Tips for Protecting Consumer Privacy in the “Space Age”

Rachel SerpaJune 25, 2015 Pop culture and the media have been propagating consumer interest in the “space age” for years. Take, for example, the Jetsons – one of television history’s most beloved shows, where George Jetson and his family live blissfully in the space age, driving flying cars and taking cues from their talking robot … Continue reading Two Quick Tips for Protecting Consumer Privacy in the “Space Age”