Veronica Krieg January 30, 2021 We’re all tired of harping on the negatives of 2020 (because well, there are tons, and it’s all still fresh). But it turns out, the tumultuous year brought us some positives, too. It’s a year that showed us opportunity. The opportunity to be more intentional with your time. To start … Continue reading Why Digital Transformation is Now on the CEO’s Shoulders and What That Means For You in the Contact Center
Category Archives: Digital Transformation
The Role of Digital Employee Experience in Productivity of the Remote Workforce
Sumit Aneja January 20, 2021 As companies switch to long term remote work in light of the pandemic, working from home has been quite an adjustment for employees. Most businesses today are facing this question – how to improve digital employee experience & sustain the productivity of remote employees? Reimagining your workforce Businesses need to … Continue reading The Role of Digital Employee Experience in Productivity of the Remote Workforce
Make Your Business ‘Digital Ready’ in 2021
Germina Paola January 6, 2021 This pandemic sparks a radical shift in how we live and work as a society. The world will never be the same, unlikely to return to the pre-covid-19 era ultimately. The notion is quite apparent in today’s digital economy’s accelerating phase, vastly ranging from online education to telemedicine. Online meetings … Continue reading Make Your Business ‘Digital Ready’ in 2021
Why CIOs Need to Make Incremental Digital Transformation Initiatives
Joydeep Bhattacharya December 2, 2020 Organizations across the world are facing the disruptive impacts of the ongoing COVID-19 pandemic. Over the past year, we all went on a digital transformation journey that influenced everything from our businesses and people to our processes and infrastructure. In fact, digital transformation was accelerated by up to 10 years … Continue reading Why CIOs Need to Make Incremental Digital Transformation Initiatives
The Human Factor: Digital Connectivity Still Needs a Human Touch
Daniel Burrus November 28, 2020 We live in an amazing era of technology-driven transformation that’s redefining how we sell, market, communicate, collaborate, innovate, train, and educate—all in an amazingly short period of time. Because of this, there are worrisome questions for many in a multitude of different industries: What will happen to my job? Will … Continue reading The Human Factor: Digital Connectivity Still Needs a Human Touch
Contract Lifecycle Management KPIs CIOs Need in the Digital Transformation Toolbox
David Parks November 15, 2020 Businesses run on contracts, but given their importance, many organizations don’t have true insight into how their employees, partners and customers access and manage contracts today. They could be stored in file cabinets or in folders on personal computers or network drives, in PDF or Excel or multiple other formats, … Continue reading Contract Lifecycle Management KPIs CIOs Need in the Digital Transformation Toolbox
Amid a Digital Transformation, ASEAN Consumers Turn to E-Wallets
Tanvir Zafar November 11, 2020 Southeast Asia has its online revolution right now. According to the global consulting organization Bain & Company’s 2019 report, 310 million of the region’s consumers will go digital by 2025. However, the firm underestimated how fast the region’s consumers are adopting digital services. In an August study from Bain & … Continue reading Amid a Digital Transformation, ASEAN Consumers Turn to E-Wallets
The Role of App Marketing in Digital Transformation
Madeleine Wilson November 9, 2020 As the weather gets colder and people brace for a potential second shutdown, mobile app marketing has never been more important. The reality of life during a pandemic means more screen time. More people are staying home and connecting with friends, coworkers, and loved ones through their mobile devices. Mobile … Continue reading The Role of App Marketing in Digital Transformation
What You Need to Know About Marketing to Digital Boomers
Liz Papagni October 30, 2020 Baby Boomers are one of the wealthiest generations to date, holding $ 2.6 trillion in spending power. That’s a lot of money brands can earn when they work to understand Boomers and craft marketing campaigns that really reach them. Where many fail is in assuming that this older generation can’t—or … Continue reading What You Need to Know About Marketing to Digital Boomers
6 Things All Digital Nomads Need to Know
Angela Ash October 28, 2020 If you’re unfamiliar with the digital nomad lifestyle but are interested to give it a go, you’ll need to understand that while the transition is great in many ways, it also spells an end to your old habits and thinking patterns. How so? For starters, there are numerous bureaucracy issues … Continue reading 6 Things All Digital Nomads Need to Know
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Publicis Groupe buys Captiv8 to grow influencer and social commerce capabilities
