Leanne O’Brien January 14, 2022 From belonging to equity, latest research uncovers the needs that aren’t being met for your most at-risk cohort There is a great deal of focus on retaining employees and managers now that HR leaders are feeling the ripple effects of the Big Quit. Four million people resigned in July, in … Continue reading Closing the Wellbeing Gap Between Junior and Senior Employees
Sai Kit Chu December 23, 2021 Searching for employee internet management solutions? The internet is a powerful tool for improving employee productivity when it’s used for work-related purposes. Unfortunately, workplace internet abuse is a very real problem that contributes to a variety of productivity and security concerns. In this article, you will learn how to … Continue reading Employee Internet Management—How to Stop Workplace Internet Abuse
Shep Hyken December 3, 2021 In the best of times, it’s important to keep your best employees. In tough times, it’s even more important. Customers are beginning to feel the results of The Great Resignation, which quite honestly, is not so great. It has resulted in longer lines, longer hold times, and slower service – … Continue reading The 3 Ns of Employee Fulfillment
Laura Krajewski September 10, 2021 Jobvite’s annual Job Seeker Nation survey found that 34% of employees have left a job in the first 90 days at some point in their careers. Contact center attrition is painful as it is. But to lose a new hire 3 months in, you’re left looking for a replacement way … Continue reading An Employee Onboarding Checklist for Your Call Center Agent’s First 30 Days
Nura Eston August 1, 2021 Managing employees isn’t always easy, especially when you’re just getting started. What’s the best way to gain skills and improve? Just like anything else, managing employees takes practice. Here are some tips, ideas and quotes from the experts that won’t just help you become a better manager, they’ll also help … Continue reading New to Managing Employees? These Tips Will Help You Succeed.
Sarah Bentley July 24, 2021 Consistently branding is a top priority for any organization, large or small. However, branding doesn’t only include your company’s website and social platforms. How your employees show up on LinkedIn is just as important as how your website and company page appear. Your LinkedIn Page is not only a gateway … Continue reading 5 Tips to Easily Enhance Your Employee’s Profiles
Kellie Wong July 5, 2021 Employee engagement is crucial; not just for its own sake, but because it is directly connected to business outcomes. Companies with engagement levels in the top 25 percent experience nearly double the rates of success across a wide-ranging set of metrics including “financial, customer, retention, safety, quality, shrinkage and absenteeism.” … Continue reading Recognition: A Top Measurement of Employee Engagement
Steve DiGioia May 7, 2021 Tomorrow is a busy day at work. You’ve planned for it, scheduled properly, made the needed operational adjustments, and kept your fingers crossed so that everything will work out as planned. Then it happened… The first thing in the morning you get a call from one of your key employees. … Continue reading Stop the Sick Day Resentment
Jolene Risch April 22, 2021 There are a few things to consider when thinking about hiring a contractor or an employee. Before you begin down this road, please note that there are also legal parameters that you need to consider here that this article cannot address. It’s important for you to understand the legal differences … Continue reading Contractor or Employee? How To Know Which One Is Right For You
Chirag Mehta March 1, 2021 With a 151.8 billion USD market size in 2019, staffing is one of the most competitive industries. Every staffing firm has a treasure trove of valuable data to transform its business. However, there are three staffing metrics that most firms ignore. With this in mind, we put forth critical Staffing … Continue reading Staffing Metrics to Drive Success in 2021
