Peter Daisyme — February 22, 2018 — February 22, 2018 Productivity is one of the most important ingredients for a business’s success. You’re paying your employees a set amount per hour. Therefore, the more productive work they do during those hours, the higher your return on investment (ROI). Unfortunately, many managers and supervisors attempt to … Continue reading How to Improve Employee Productivity Without Micromanaging
John Hawthorne — February 13, 2018 — February 13, 2018 For any business to be successful, it must have three things: a robust overall strategy, exceptional leaders, and engaged employees. This society has moved from an economy driven by the agricultural and manufacturing industries to a service-oriented, personally connected economy. One hundred years ago, employees … Continue reading Key Employee Engagement Strategies for 2018
Michael Wight — February 13, 2018 — February 13, 2018 “Anyone who stops learning is old, whether at twenty or eighty. Anyone who keeps learning stays young.” Henry Ford There are a lot of important factors behind the success of a business, and most important of them all is the human resource. It would not … Continue reading Ongoing Education: The Best Way to Motivate Your Human Resources
Liz Bardetti — January 31, 2018 — January 31, 2018 Free-Photos / Pixabay Employee engagement has become something of a phantom. Every time we think we know what it takes to create sustainable employee engagement, Gallup tells us engagement numbers are unchanged, yes, again, and poof engagement quickly slips away from our grasp. According to … Continue reading 3 Things Your Employee Engagement Strategy is Missing
Michael Heller — January 17, 2018 — January 17, 2018 geralt / Pixabay There is no denying that employees want feedback, but that doesn’t mean they are craving reviews. Even HR leaders and managers are catching on to the disadvantages of waiting for an annual, or even bi-annual review. The best way to help employees … Continue reading How to Give Employees the Feedback They Need
Angela Murphy — December 24, 2017 — December 24, 2017 Free-Photos / Pixabay How do employees learn best? Well, it’s kind of a complex answer… Employers are increasingly aware of the importance of professional development and employee training. In fact, Training Magazine reports that U.S. companies spend an average of $ 4.5 billion annually on … Continue reading How to Maximize Employee Potential (Without Breaking the Bank)
Katie Edwards — December 11, 2017 — December 11, 2017 StartupStockPhotos / Pixabay It’s December and the holidays are fast approaching. Whether you celebrate Christmas, Chanukah, Kwanza, Yule, or any other holiday, it’s great to get into the spirit and. Here are 8 ways to improve employee engagement this season. 1. Set up holiday decorations. … Continue reading 8 Ways to Increase Employee Engagement This Holiday Season
Johnny Duncan — December 5, 2017 — December 5, 2017 geralt / Pixabay As leaders work to improve the employee experience, offboarding often remains as an area that needs closer attention. Organizations are better equipped than ever to attract outstanding employees, onboard them with strategic orientation and training programs, manage their performance, and meaningfully recognize … Continue reading 5 Best Practices for Employee Offboarding
Liz Bardetti — November 2, 2017 Tumisu / Pixabay Employee volunteer programs are gaining popularity as nearly 60% of companies offer paid time off for employees to volunteer, according to the most recent America’s Charities Snapshot Report. The report also shows that 82% of the respondents say employees want the opportunity to volunteer with … Continue reading 10 Steps for Starting an Employee Volunteer Program
Sarah Hall — October 19, 2017 — October 19, 2017 The staff turnover is one of the biggest problems that contact centers face today. It has a huge impact on the costs and the quality of service. According to the 2016 US Contact Center Decision Makers’ Guide from ContactBabel.com – the Average annual turnover rate … Continue reading Employee Engagement Techniques for Contact Centers to Reduce High Turnovers
