A Lack Of Understanding About AI Makes Consumers Uncomfortable by Laurie Sullivan , Staff Writer @lauriesullivan, (January 16, 2018) Consumers still lack fundamental knowledge about artificial intelligence, which makes them standoffish and uncomfortable and raises concerns about sharing information through a variety of technology such as chatbots, despite Gartner’s estimate that by 2020, chatbots will … Continue reading A Lack Of Understanding About AI Makes Consumers Uncomfortable →