Daily Archives: March 8, 2017

3 Ways to Grow Your Business with Online Community-Based Customer Support

Kenny Silva — February 13, 2017 — February 13, 2017 In my last post, I explained why 2017 is going to be a big year for online community-based customer support. Here’s a quick recap: online communities provide a space for customers to find authentic information they can trust in the most efficient way possible. In … Continue reading 3 Ways to Grow Your Business with Online Community-Based Customer Support

An End To Random, Unless Random Is Your Social Media Strategy.

Jane Binnion — February 11, 2017 Follow @janebinnion— February 11, 2017 Most organisations that invite me to work with them do so because their outgoing communications are random and therefore mostly ineffective. Statements such as this are common place; We know we need to get organised but we don’t know where to start. So in … Continue reading An End To Random, Unless Random Is Your Social Media Strategy.

8 Best Practices for Social Posts That Get Noticed [Infographic]

Gene Sobolev — January 6, 2017 Follow @GeneSobolev— January 6, 2017 In our previous article, we covered how to find and target your audience by selecting the right social networks for distribution, defining content sharing patterns and generating content consistently. These are basic considerations in any social media strategy, but on their own they aren’t … Continue reading 8 Best Practices for Social Posts That Get Noticed [Infographic]

Meet Your Match: Tips for Networking as a Small Business Owner

Julie Chomiak — February 17, 2017 — February 17, 2017 Networking is an incredibly broad term that seems overwhelming, but when broken down, it’s a terrific resource for small business owners. Meeting people in person and establishing true relationships is a major part of growing a business, but also in creating a support system for … Continue reading Meet Your Match: Tips for Networking as a Small Business Owner